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CURRICULUM VITAE
Name: Verónica González García
Adress: C/ Quevedo Nº 79, 3ºG ,
C. P: 33204 Gijón, Asturias, Spain
vero_gg_86@hotmail.com
Tel. No: +34 696694792, 985990852 (Spain)
+86 15967188274 (China)
Marital Status: Single
Education:
• 09/2009 – 08/2010 Business Master and Chinese Language
FENA (Escuala de Negocios de Asturias) & Zhejiang University (Hangzhou)
• 10/2005 - 09/2008 High Nacional Diploma in Tourism
Jovellanos University School, Gijón
• 09/2002 - 06/2005 General Certificate of Secondary Education
Jovellanos Institute, Gijón
• 09/1992 - 07/2002 Primary Education
Ursulinas School, Gijón
Languages:
• SPANISH: Mother tongue
• ENGLISH: Fluent
• FRENCH: Quite fluent
• CHINESE: Daily use.
• GERMAN: Elementary
Employment Experience:
10/2010 – Actually. Guest Relations Asisstant at Front Desk & SPA at Fuchun Resort
- Taking care of guest needs and providing them the best service at one of the Leading Hotels and SPA of The World.
04/2010 – 08/2010: Public Relations at Medusa Bar (Hangzohu)
11/2009 – 02/2010: Public Relations
- Public Relations of one of the famous chaine Clubs all around China “No88Bar” (Hangzhou)
10/2009 - 10/2009: Extra Actress in chinese movies.
07/2009 - 08/2009: Usher: Cirque du Soleil
09/2006 – 07/2009: Barmaid at pubs
- Serving drinks (Pub: Buddha, Diario, Picaro, Bambara, Tom Corless & Delirius)
10/2008 - 12/2008: Assistant at café selling stamps and cigarttes:
- Promoting smoking brands and giving promotional presents to the customers
07/2007 - 08/2007: Assistant at the Internacional Fair of Gijón
- Giving-out publicity and making surveys to the clients about Laser Dental Clinic
07/2005 – 08/2005:Cashier at a bar
- Preparing bills and handling payments in a bar of the Internacional Fair of Gijón
Interests:
• Travelling around the World, reading, listening music, sports in general, films, nature, fashion…
Aditional information:
➢ 2000 –Present: I’ve been in:
- France - Suisse
- Italy - Sweden
- Norway - Finland
- México - China
- India
➢ 2006: Certificate in English as a Foreing Language 5th course
➢ 2006: Driving Licence
From Spain
I'm female
Education Background: I recently finished high school and I am learning Chinese for one year.
Special Certificates/Achievements: I have acquired leadership skills through all my school years so I can follow orders and do my work real good.
Personality Traits: I am caring, cheerful, cooperative, devoted to my work, hardworking, open minded and flexible.
Talents, Skills, and something I am really, really good at: I am good at leadership, dancing(freestyle and some ballroom), modelling and taking care of children.
Future Plans/Dreams: I hope to become an engineer but I will also dance and model part time. Thats what I hope for.
From Uganda
I'm female
Daniella Santana
Recreation/Sports/gym/health club manager
Hua qiao cheng, oct, shenzhen, china
Email
d_santana_82@hotmail.com
Mobile Phone
+86 13424177944
Experience
Sports and Fitness Manager, Royal Caribbean Cruise Lines, Miami, United States of America 2009- Present
Responsible for scheduling activities and staffs, inventory, budgeting, ordering and restocking new equipments, daily, weekly and monthly reports, emails, maintenance and preparation of signs for the sports deck, training and development of new hires and staffs, maintenance of guests book and records
Responsible for running all the sports activities, creation of new activities, attending and participating with guests and crew members in some of the entertainments
In charge of debarkation and embarkation
Sports Staff, Royal Caribbean Cruise Lines, Miami, United States of America 2008- 2009
Delivered sports activities to the guests
Maintained and restocked equipments
Attended to guests entertainment activities as dance shows, pool parties etc., spot lights for the production shows, seating and welcoming VIP guests in the theater
Embarkation and debarkation duties
Personal Trainer, Private Classes, Rio de Janeiro, Brazil 2008
Developed a wellness training program as well as focus on specific problems for groups and individual members
Supervised execution of the exercises with training advices
Personal Trainer, Private Classes, Shenzhen, China 2005- 2008
Designed workouts, diet plans, and other training sessions for female clients
Training advices and supervision of the exercises
Gymnastic Teacher, Physical Center Gym, Rio de Janeiro, Brazil 2004
Promoted a well-being amongst the students providing physical exercises that strengthened balance, coordination and muscle strength
Increased incoming achieved by higher number of clients attending the classes
Spinning Teacher and Personal Trainer, Physical Center Gym, Rio de Janeiro, Brazil 2002- 2004
Developed and maintained productive and specific classes in order to achieve well-being of the clients as well their objectives from a gym club
Prepared class reports as well as future fitness programs for the gym
Personal Trainer Trainee, Sofitel Hotel, Rio de Janeiro, Brazil
Delivered, developed and implemented new fitness classes
Provided excellent fitness training, well-being of the guests and total guest satisfaction
Increased number of guests as well as the percentage of incoming
Recreation Teacher, Complexo ABM, Rio de Janeiro, Brazil 1999
Taught and motivated kids with different types of sports and activities, with a focus on game strategies, cooperation and teamwork
Implemented a physical education curriculum for their respective ages
Education
Gama Filho University, Rio de Janeiro, Brazil — Physical Education Degree, 2004
Certificates
Pilates Training Certified Instructor — D&D Pilates (Associated to Michael King)
Crowd Management Appropriate Training — Royal Caribbean Cruises
Basic First Aid — University of Gama Filho, Royal Caribbean Cruises and Rio Ship
Survival Craft Basics — Royal Caribbean Cruises and Rio Ship
Basic Fire Fighting — Royal Caribbean Cruises and Rio Ship
Human Relationships — Royal Caribbean Cruises
Languages
Native Portuguese
Fluent written and spoken English
Fluent written and spoken Spanish
Intermediate spoken Mandarin
From Brazil
I'm female
Dear Sirs/Madams,
Nice to contact you. I would like to look for a new opprtunity in Beijing.
My education background is my first advantage. In the university, my major is Industrial Foreign Trade, which combines international trade and mechanical courses. Thanks for the course, from which I obtain knowledge not only in international trade but also mechanical engineering. Moreover, in 2003 I took MBA programme in Birmingham business school in UK, which consolidates my knowledge in Strategy, Marketing, Accounting & Finance and Human Resource management. Through the hard working, I graduated with a merit degree successfully .
Secondly, the work experience consolidates my knowledge in the field. As a businessman, I had worked in multinational companies in China over 10 years, which helps me develop customer-oriented sense. Furthermore, I enjoyed experience in leading my team to achieve the objective when I was promoted to the position of regional Sales&Service manager in Komax AG, which produces machinery for automobile and electronical industries. Moreover, after graduation from The Birmingham Business School, I worked as OEM Sales Manager in a German company, who specializing in heating system for automotive and construction equipment industry. I mainly work with Vehicle & Machinery Manufacturers and its suppliers to achieve the market development in the area.
The last but not least, I worked in companies with different backgrounds, i.e. Japan, Germany, Switzerland and UK, which enhances my understanding about different cultures. The domestic & oversea experience enlarges my view and enables me to manage business with international sense.
The attached is my C.V, and anticipate your earlier reply.
Best regards.
Yours Sincerely,
Sean.C. Xiong
From China
I'm male
RESUME
PRINCE BOADI OSEI
P. O. BOX CT. 1650 CANTONMENTS, ACCRA GHANA
CELL: 233 – 246-645506
Email: prinos2011@gmail.com
CAREER OBJECTIVES
To discharge my potentials and abilities to the younger ones and to the satisfaction of the institution.
RELEVANT EXPERIENCE AND SKILLS
Good communication and trust worthy
Easy to equip to new situation
Good in lesson delivery
WORK EXPERIENCE
September 2008 to date - Ghana Education Service
Duty - Acting Headteacher
Responsibilities - Administrator and Teacher
TEACHER INSTITUTION PERIOD
Foso College of Education October 2005-June 2008
QUALIFICATION Diploma in Basic Education
PERSONAL DATA
SEX - MALE
DATE OF BIRTH - 1ST OCTOBER, 1983
MARITAL STATUS - SINGLE
NATIONALITY - GHANAIAN
LANGUAGE SPOKEN - ENGLISH AND TWI
INTEREST - Athletics and Sculpture
REFERENCES
1.Mr Phil Alex Amua-Baidoo
District Director of Education,
Assin South District
P.O.Box 22 Assin Darmang
2. Mr Jeffrey Osei Antwi
Chief Executive Officer
Phone & Fonecity Company
Accra Ghana
Tel: 233 – 208 – 131177
From Ghana
I'm male
CURRICULUM VITAE
PRAVEEN RAI
Present Address:
288, Sector-21C
Faridabad, Haryana
e-mail:- pravrai@yahoo.co.in
Mob No-+91 9990144954
+91 9212444227
CAREER OBJECTIVE
To continue pursuing a career in the field of education that allows me to utilize my creativity, expertise, and experience in teaching and research to move forward in an organization where environment promotes continuous up-gradation of knowledge and skills with strong opportunity for advancement within the organization.
PROFESSIONAL PROFILE (3 Years 3 months Experience as a Lecturer)
Working as Lecturer in Faculty of Engineering & Technology, Manav Rachana International University, Faridabad from July 2008 to till date.
Worked as Lecturer in Echelon Institute of Technology, Faridabad from November 2007 to June 2008.
SUMMARY
• Self-driven and dynamic Lecturer with more than 3.3 years of professional experience in English Language Teaching.
• Experience in preparing the motivational task and materials of the learner.
• Extensive work in development of Syllabus Designing and Curriculum preparation.
• Well aware with Microsoft Office, SQL and Internet.
PROFESSIONAL QUALIFICATION
• Post Graduate Diploma in the Teaching of English from Central Institute of English and Foreign Languages, Lucknow, a Deemed Central University (now English and Foreign Languages University- EFLU) in 2005.
• Pursuing Ph.D from Manav Rachna International University, Faridabad.
ACADEMIC QUALIFICATION
EXAM YEAR BOARD/UNIVERSITY DIVISION/GRADE
M.A (English) 2002-04 BANARAS HINDU UNIVERSITY First Class
B.A (HONS) 1999-02 BANARAS HINDU UNIVERSITY First Class
HSC 1998 C.B.S.E Board Second Class
SSC 1995 C.B.S.E Board Second Class
PROJECT ASSIGNED
As a part of curriculum prepared projects on How to teach Shakespearean plays? in PGDTE (Post Graduate Diploma in the Teaching of English).
Project Description-
Studying Shakespeare also allows an addition to knowledge as students explore human feelings in ways that give mental, physical and emotional release, but in the safe condition of a classroom. Enacting Shakespeare can help students generate self-confidence and learn to confront and control their own emotions. It can lead to greater understanding and empathy.
CERTIFICATES
Presented paper entitled “Romantic Perspective and Subversion in Deshpande’s Roots and Shadows & A Matter of Time” in International Seminar on Theory at Work: Text, History and Culture organized by Banaras Hindu University, Varanasi in collaboration with Sahitya Akademi &ICSSR, New Delhi in November 2010.
Attended Soft-Skills Training Program in INFOSYS, Chandigarh in August 2010.
Attended AICTE sponsored Faculty Development Program in INMANTEC, Gaziabad in June 2009.
Attended Soft-Skills Training Program in INFOSYS, Chandigarh in August 2008.
Attended International Seminar on Nissim Ezekeil in BANARAS HINDU UNIVERSITY in Jan 2005.
Participated Seminar-cum-Workshop on English Grammar- Oct.2004
Participated in Workshop on Business Communication- Nov.2003.
Participated in All India Teachers Association of English Conference in BANARAS HINDU UNIVERSITY, Varanasi in Dec 1999.
ROLES AND RESPONSIBILITES
• Teaching Business Communication to 7th Semester students.
• Designed syllabus of Communication Skills for 1st year B.Tech in FET, MRIU.
• Restructured Unit-III (Phonetics) of book Essentials of Communications authored by Prof. D.G. Saxena.
• Editor of the College Magazine Zephyr in Manav Rachna International University, Faridabad.
• Member of Discipline & Anti-Ragging Committee.
EXTRACULLICULAR ACTIVITIES
• Participated in a play in inter faculty youth festival “SPANDAN” in Banaras Hindu University in January 2003
• Participated in Parasailing Course organized by National Adventure Foundation in Banaras Hindu University in December 2003.
.
PERSONAL DETAILS
Father’s name : Shri L.B Rai
Date of birth : 21st August 1980
Sex : Male
Marital Status : Single
Nationality : Indian
STRENGTHS
• Potential to learn, grow and dedicated towards organizational goals
• High ability of working in crunch conditions
• Possessing a keen desire to learn and willing to take challenges
Dated:
Place: (PRAVEEN RAI)
From India
I'm male
Eyakwe Moses
________________________________________
Contact Details Personal Information
Xinglin Xindng RD, Double Nationality: British Cameroonian
Xiamen Birth date: 26 – 06 - 1974
Fujian Province
E-mail: meyakwe@yahoo.com; Tel: 18759280407
________________________________________
Objective: To obtain a very challenging job around China where I can maximize my educational strengths in Conversational and Written English disciplines, using my multi-layer teaching experience to work in an environment that will allow me the opportunity to practice and perfect these competences for the overall benefit of my employer first, and then for my professional growth and personal development on the other hand.
Languages Spoken / Written From Birth
Language Written Spoken
English Excellent Very fluent
French Good Fair
Educational History
Date / Year attended / Certificate Obtained
2006 - Successfully completed TESOL International TESOL Certificate, the College of Teachers in London.
1999-2003 / University Of Baltimore,Maryland,U.S.A / B.A English (Second Class Upper Division);
1997-1999/ Cameroon GCE Advanced Level
-1992 - 1997 / Cameroon / GCE Ordinary level
Work Experience
August 2009 – December 2010
- Conversational English teacher Of Palm Kindergarten, HuangJiang town, Dongguan, People's Republic Of China; I did discharge the following duties;
- Developed and implemented English 12 Curriculum. Taught students from 3 to 6 years old. Interacted with parents and teachers daily. Constructed the school's very first Advisor's Handbook outlining the advisor's responsibilities. Attended and organised English Language competitions and English corner games;
- Increased school's positive reputation and popularity by taking the initiative to fabricate an innovative creative writing and expression course that reflects the talents and hard work of staff and students.
During this job, I had part-times with Ding Dang Kindergarten, Chang’an town.
February 2008 – August 2009
- I taught Business and Oral English at TPR Training Center, Da Ling Shan, Dongguam
My tasks were as follows;
-Taught Oral English to kids company workers and simple grammar concepts;
-Conducted independent research to develop a reliable method of evaluation of student performance levels in order to adopt effective teaching strategies that meet the needs and interest of all students;
-Train newly recruited Oral English teachers;
-Developed and blended Oral English Curriculum with Business English to meet increasing demands in a highly industralised Da Ling Shan town, Dongguan. This has been very effective as it properly equip local workers (our students) with the necessary English skills to fluently communicate with an ever-growing influx of English speaking businessmen in the locality;
Research Work
*Present Day research programmes:
-Research on ''The Impact Of Conversational And Written English In Asia'' / ( Case study- China). And researching on "Strategies to support the slow English learner".
-Research on "Ways to Better Oral English of Chinese Young Graduates".
Hobbies:
I really love reading stories to kids, hiking, playing soccer and basketball, swimming. I do not mind a chilled drink in my leisure time.
Note: I will be availabble upon request depending on my schedule. Please let me know whether or not you are looking favourably upon inviting me for an interview.
From China
I'm male
Eyakwe Moses
________________________________________
Contact Details Personal Information
Xinglin Xindng RD, Double Nationality: British Cameroonian
Xiamen Birth date: 26 – 06 - 1974
Fujian Province
E-mail: meyakwe@yahoo.com; Tel: 18759280407
________________________________________
Objective: To obtain a very challenging job around China where I can maximize my educational strengths in Conversational and Written English disciplines, using my multi-layer teaching experience to work in an environment that will allow me the opportunity to practice and perfect these competences for the overall benefit of my employer first, and then for my professional growth and personal development on the other hand.
Languages Spoken / Written From Birth
Language Written Spoken
English Excellent Very fluent
French Good Fair
Educational History
Date / Year attended / Certificate Obtained
2006 - Successfully completed TESOL International TESOL Certificate, the College of Teachers in London.
1999-2003 / University Of Baltimore,Maryland,U.S.A / B.A English (Second Class Upper Division);
1997-1999/ Cameroon GCE Advanced Level
-1992 - 1997 / Cameroon / GCE Ordinary level
Work Experience
August 2009 – December 2010
- Conversational English teacher Of Palm Kindergarten, HuangJiang town, Dongguan, People's Republic Of China; I did discharge the following duties;
- Developed and implemented English 12 Curriculum. Taught students from 3 to 6 years old. Interacted with parents and teachers daily. Constructed the school's very first Advisor's Handbook outlining the advisor's responsibilities. Attended and organised English Language competitions and English corner games;
- Increased school's positive reputation and popularity by taking the initiative to fabricate an innovative creative writing and expression course that reflects the talents and hard work of staff and students.
During this job, I had part-times with Ding Dang Kindergarten, Chang’an town.
February 2008 – August 2009
- I taught Business and Oral English at TPR Training Center, Da Ling Shan, Dongguam
My tasks were as follows;
-Taught Oral English to kids company workers and simple grammar concepts;
-Conducted independent research to develop a reliable method of evaluation of student performance levels in order to adopt effective teaching strategies that meet the needs and interest of all students;
-Train newly recruited Oral English teachers;
-Developed and blended Oral English Curriculum with Business English to meet increasing demands in a highly industralised Da Ling Shan town, Dongguan. This has been very effective as it properly equip local workers (our students) with the necessary English skills to fluently communicate with an ever-growing influx of English speaking businessmen in the locality;
Research Work
*Present Day research programmes:
-Research on ''The Impact Of Conversational And Written English In Asia'' / ( Case study- China). And researching on "Strategies to support the slow English learner".
-Research on "Ways to Better Oral English of Chinese Young Graduates".
Hobbies:
I really love reading stories to kids, hiking, playing soccer and basketball, swimming. I do not mind a chilled drink in my leisure time.
Note: I will be availabble upon request depending on my schedule. Please let me know whether or not you are looking favourably upon inviting me for an interview.
From China
I'm male
Objective: To provide exceptional value and deliver high quality solutions for for innovating forward thinking companies looking for a strong online web project manager/product owner.
I strongly believe that my past 10+ years of diverse ecommerce/onine marketing related solutions for Fortune 500 companies ranging from large consulting companies, reputable financial services firm, large automotive companies, as well as boutique interactive agencies make me a qualified candidate.
As a consultant, most of my projects required implementation of new marketing online systems (via web services and APIs). In my last job as a Project Manager at iCrossing, an online interactive agency, I was responsible for managing an enterprise wide online marketing website for Kia Motors and Nissan/Infiniti. My role required extensive collaboration and coordination from multiple parties such as Business Owners, Client Executives, Stakeholders, Finance & Accounting, 20 Vendor Partners, and IT developers, designers, and testers. I was required to write and review technical requirements documents as well as manage the project’s timeline. I also often worked with offshore technical teams from Buenos Aires, Auckland, San Francisco and Hyderabad. Overall, I was responsible for the project planning and oversaw the execution and rollout of the solutions that ultimately delivered bottom line gains for my client. The solution included rolling out an integrated web-based application, creating a new Dealer Support Center department, and introducing new car lead processing methods and reports for dealers to adopt.
While working at Accenture as a consultant, I worked on BP Amoco/Arco’s merger. This was a high profile and sensitive project as it required streamlining of redundancies across both organizations. We developed an online system for our client to track cost savings across BP Amoco/Arco’s worldwide business. I proudly led a team of 7 responsible for developing and rolling out a new reporting system for the client to track cost savings across their worldwide business units. I also presented the solution at ‘train the trainer’ workshops held in in the US, London, Hong Kong, China & Indonesia.
I feel that my strengths lie in my verbal communications, documentation, and program management skills which I’ve honed over the span of my career. Working as a Business Analyst in my early years helped develop my written/verbal communication, presentation and collaboration skills. I also have much experience and gain much enjoyment in training, motivating, and empowering team members. At iCrossing, I was involved in all the hiring and training of new project managers and analysts as we progressed from a team of 2 to 11. Stewardship is important to me and I always aim to leave a positive footprint in all my deliverables and relationships.
On a personal note, my family and I relocated to Shanghai from California for new opportunities 2.5 years ago. We plan on living here for the next several years. My mandarin level is Chinese Intermediate.
Attached is my CV for your review. I really look forward to meeting you to further discuss my qualifications.
Sincerely,
Nathalie Choy
choynat@yahoo.com
cell: 15921251660
From China
I'm female
Education: 1. English Language Courses
(London Princess School '05-06)
2. Bachelor degree in Linguistics, Translation
(Pyatigorsk State Linguistic University '09)
3. Bachelor degree in Public Relation
(Pyatigorsk State Linguistic University '10)
Languages: Russian (native speaker)
English (advanced)
Spanish (intermediate)
Chinese (elementary)
Personal qualities: Active, responsible, work for result, communicative, stress tolerant, team player, strong ability to coordinate the teamwork, able to set primary and secondary goals and targets while implementing projects, excellent negotiation skills and good presentation skills. Flexible, highly organized.
Employment experience: Translator, English Teacher, Sales Manager, Receptionist
From Russian Federation
I'm female
Ryū Hattori-Chalk
434 Saragassa Ave. S.W.
Palm Bay, Fl 32908
(321)298-7883
To whom it may concern
I would like to have the opportunity to work with your Company. I possess the necessary skills and experience that are required to become an active and a productive member of your team. I learned of the possible openings in your Company and would be a valued member of your team.
My qualifications are numerous; Associate Degree in Human Resources Management, and other degrees, and programs which I’m always growing and bettering myself. I’m also a Member of the Phi Theta Kappa Honor Society.
Completed the police Academy, and certified with the State of Florida. I would enjoy brining to your Company my experience, integrity, energy, and enthusiasm.
I Would be of a great asset to your Company, and Team. With my qualifications and experience complemented by a wide array of other capabilities I possess.
I’m Very confident that I’m well matched to any position. A personal meeting would provide you with a more comprehensive review of my qualifications, and my accomplishments.
Thank you for your consideration, and I am looking forward to see you, and speak with you soon.
Sincerely,
Ryu Hattori-Chalk
Ryū Hattori-Chalk
434 Saragassa Ave. S.W.
Palm Bay, Fl 32908
(321)298-7883
Skills Summary More than 20 plus years of experience in Construction Painting, Hospitality Management, and Human Resource, with an extensive background in customer service.
Experience:
2006-2010 Manager McDonalds Palm Bay, Fl.
• Shift Manager in charge of all functions related to the daily operations, the quality of service and food
• Maintaining the cost of labor and food cost within the required determined limits
• Maintain an enjoyable atmosphere stay for the customers
• Coordinate all personnel in a timely matter during shift to accommodate rush hour
• BSM Certified
• ASM Certified
• ServSave Certified
2006 – 2008 Human Resources Coordinator
2002 – 2006 Accounting Data Retention Coordinator
1999 - 2002 Security Supervisor Loews Hotel Corporate, Orlando Fl.
• Coordinated the Employee Relations area from Birthday and Anniversary
• All employee verifications, bus passes, term checks, shipping DHL, HIA cards, work place giving entrees, room request, referrals program, EEO’s, I-9’s, News Letter, PTO program
• Data entrée of 3000 employees records
• Loews Hotel Orlando Resorts Data Retention and Supply Coordinator
• Logged and bar coded all Accounting and HR information and worked with storage company
• Configured and structured of all Data Retention program
• Scanned all Data into Data view scanning system program
• Assisted all Data and work for AR, AP, OA and AU
• Data entry of allowance spread sheets in Audit
• Helped coordinate the efforts of the opening of Lakewood Administration Building, Portofino Bay Hotel, Hard Rock Hotel and Royal Pacific Resort Hotel at Universal Studios Orlando Florida
• Performed roaming inspections
• Completed Security reports, which included accident an incident and lost & found reports, and Lost Prevention, as well as Investigation
• Responded to alarms on scene, and worked with fire control panel
• Worked with SAFLOK reprogramming of doors and safes problems and worked with IRIMS 5 reports, and MINTEX programs.
• Hotels number one interpreter and translator between Japanese guest and hotel personnel
• Worked as Dispatcher that covered cameras, answering phones, keeping logs
• Certified Star Trainer who over looks the training of all department personnel Security
• Core Manager Certified
• Employee of the month twice for Security Department.
1988 – 2000 Head Foreman Raynebow Painting Co. Inc. Palm Bay, Fl.
• Coordinated the daily activities of 7 Foreman and 130 employees
• Successfully completed all projects ahead of schedule and under budget requirements
• Was in charge of all interviewing and hiring process, termination process and salary placement of personnel
• Maintained all inventories and ordering of supplies as necessary
• Coordinated 14 job sites, which lasted 1 too 2 years each, and worked with Foreman and Superintendents to ensure that all jobs were completed on time and within budget
• Was in charge of all HR issues with personnel and record keeping for company
• Complied with all floor plans and codes and all OSHA rules and regulations
1988 – 1997 BM1/E6 USNR Navel & Marine Corps Reserve Orlando
U.S.S. Fahrion FFG – 22 Jax, Florida
1983 - 1988 BM3/E4 USN Department of U.S. Navy, Stationed at
RTC, Orlando, FL
U.S.S. Midway CV - 41
U.S.S. Cochrane DDG - 21
Command Fleet Activity, Yokosuka Japan
• Training Officer in charge of five departments, responsible for all aspects of each unit members mobilization readiness training, including classroom lectures
• Worked in the personal department and worked with personal records data entries, daily personal issues, prepared daily training sheets
• Developed SOP (Standard of Procedures) for the training department , which clearly defined each individuals responsibilities
• Directed humanitarian efforts during the Andrew and Hugo hurricane Crisis and was nominated for second humanitarian service medal
• Leading LPO and LCPO of two divisions which included in port and out to sea CONREPS VERTREPS , UNREPS
• Supervised explosive ordnance and weapons removal from Navy vessels
• Fire fighting , damage control , and 3M(Maintenance) on shipboard equipment
• Contributed to the ships competitive performance and achieved meritorious unit commendation award and medal.
• Nominated for sailor of the Quarter during on shore duty in Japan
• Performed clerical, administrative, and organizational duties
• Worked with American and Japanese officials.
EDUCATION:
Member of Phi Theta Kappa Honor Society BCC 2011
Bachelor in Hospitality Management CU 2002
Associate Degree in Human Resources Management CU 1999
Police Academy, BCC 1995
Bachelor in Japanese 1994
Japanese Language Studies BCC 1994
Criminal Investigation Studies BCC 1991
Department of U.S. Navy/Service Schools 1988
Japanese Language Studies UM Yokosuka, Japan 1985
Eau Gallie High School, Diploma of Graduation 1983
From United States of America
I'm male
I need to transfer my resume from a different computer and will post it by Monday
From United States of America
I'm male
Steven Ke NAATI CATTI
+86-150-1040-3137 klf0509@163.com
6-2-602,Yun Jing Li, Tongzhou District, Beijing(101101)
Education Background
2. 2010~12. 2010 University of Western Sydney (UWS), Master of Translation and Interpreting Sydney, Australia
*Acquired National Accreditation Authority for Translators and Interpreters (NAATI) membership
*Accredited conference interpreter, 16/200+
9. 2005~7. 2009 Communication University of China (CUC), Bachelor of Management, Public Management Beijing
*Acquired China Aptitude Test for Translators and Interpreters of Level 3 (CATTI 3) accreditation
*Acquired China Aptitude Test for Secretaries of Level 4 (CATS 4) accreditation
*Scholarship level II, top 15%, Average Score: 84/100
On-Campus Experience
4. 2010~12.2010 Starter and Organizer of Legal/Medical Interpreting Squad Sydney
*4 out of 8 regular members achieved NAATI accreditation as opposed to the total 16 achievers out of 200+.
9. 2007~9.2008 Branch Secretary of CUC Public Management Branch of CPC Beijing
*In charge of organizing various Party events and study among students, described as versatile and competent.
*Starter and organizer of the “Social Network Development Plan for Graduates from School of Media and Management” which was listed as one of the key events of the school’s Party work in 2008.
9.2006~9.2007 Junior Achievement Campus Coordinator/ President of JA CUC Beijing
*Invited JA volunteers from prestigious enterprises and organized JA courses like Career Go, Mock Enterprise Simulation and Exercise (MESE), etc.
*Expanded JA CUC within one year from a new-born into one of the most influential majors in CUC with 300+ members, 5 sectors and over 20 secretaries.
Off-Campus Experience
9.2010 Fairfield Sunday Market, Interpreter Sydney
*Interpreted continuously for 5 hours, offer language support for meetings between the councilor and Chinese community leaders as well as for trade. Positive feedback from all sides for my service.
3.2010~12.2010 Bankstown Bushcare, Volunteer Sydney
*Rode bicycles to carry out ecological observation and research in 14 Bushcare sites of bushland, wetland and creeks around Bankstown. Focused on introduced species control and native ecological study.
*Nominated to participate NSW TAFE course of Native Plant Distinction, acquired TAFE Certificate of Plant Management as the only English-as-a-second-language student.
*Winner of 2010 Bushcare Eucalyptus Award for the contribution and passion in environmental protection.
8.2009~2.2010 Beijing New Oriental School Elite English, Teacher Beijing
*Organize class and one-on-one study, well recognized as lively, easygoing and patient.
12.2008~4.2009 Chaoyang Intercultural Association, Foreign Liaison Officer Beijing
*In charge of embassy contact and foreign liaison for the 9th Chaoyang Spring Carnival. Managed the 10-day stay for over 160 foreign performers and staff with another two colleagues.
*Organized a one-week cultural exchange visit to Evia, Greece. In charge of all the interpreting in meetings with local government officials and planned Chinese-characterized performance in local celebrations.
7. 2007~10.2008 Beijing Organizing Committee for the 29th Olympic Games (BOCOG), Department of Culture and Events, Sports Presentation Assistant of Water Polo Beijing
*Led the professional team to work and learn about water polo within the first 2 months at the absence of manager. Organized the team to compose the first version of presentation template.
*Proposed the idea of Music-on-Order, collected music nominated by players and coaches from 20 countries.
*Resolved misunderstandings and conflicts within the presentation team and with other teams through effective communication for several times and facilitated the run of everyone’s work.
*Awarded as Outstanding Worker by BOCOG and National Olympics Center.
Other Skills: Intermediate level of French/ Driving/Broadcasting and voice acting/Basic first aid knowledge
From China
I'm male
◇ Professional Experiences:
Past:business development
Current:sourcing executive
◇ Education Background:2003-2007,tianjin university of science and technology
From China
I'm female
Web International Training Center, Kunshan, Jiangsu
9/09-Present
English Teacher
Responsibilities:
• Private and Salon Classes from Web Curriculum
• Evaluate New Student Proficiency
• Bi-weekly Social Club
• Assist Chinese Teachers in English Language Development
• Presentation/Graduation
• ECAs
LineStart Global Training Center, Kunshan, Jiangsu
4/08-6/08
English Teacher
• 3+3 International School, Kunshan
• Compal Company, Kunshan
• Nanya Company, Kunshan
Responsibilities:
• Develop Lesson Plans from Curriculum
• Evaluate New Student Proficiency
• English Open Class
• Assist Chinese Teachers in English Language Development
• ECAs
o Kunshan Library English Corner
o Holiday Events
o Graduation Ceremonies
o Social Gatherings
Lucas & Mercier Construction, Carlsbad, CA
3/99-12/07
Framing Manager
• Auburn Hills: Fallbrook, CA-98 Homes, Lucas & Mercier Development
• Seahouse at Waters End: Carlsbad, CA-93 Homes, John Laing Homes
• Stoneridge: La Costa, Carlsbad, CA-45 Homes, Warmington Homes
• Rimrock: Escondido, CA-18 Luxury Homes, Mastercraft Builders
Responsibilities:
• Interview and Hire Employees
• New Employee Training
• Schedule Labor and Material
• Budget Management
• Quality Control
• Manage Jobsite Safety Program
Progressive Concrete, Escondido, CA
4/95-3/99
Project Estimator
• Fashion Valley Mall, San Diego
• Park Place Center, Irvine
• Numerous Custom Homes
Responsibilities:
• Project Management
• Prepare and Submit Proposals
• Labor & Material Estimates
• Sub Contractor Quotes
From United States of America
I'm male
Jonathan Samuel Gibson
Curriculum Vitae
4th March 2011
Personal Details
Name: Jonathan Samuel Gibson
Date of birth: 28th November 1974
Nationality: British and Canadian
Address: 8 Rowan Avenue, Manchester, M16 8AP
Mobile: 0782 655 1067
Email: jon@7ontheleft.net
Education History
1997 – 1998 University of Manchester
MSc Applied Mathematics and Fluid Dynamics
1992 – 1995 University of Manchester
BSc (1st) Mathematics and Physics
1986 – 1992 Dumfries Academy
4 Certificate of Sixth Year Studies
5 Scottish Highers
8 O-Grades
Employment History
2010 2ergo
(7 months) Application developer
At 2ergo I was the lead developer on a security product involving securing messages sent via SMS and HTTP. The original code was written in J2ME and my main tasks have been to redesign the application and port it to BlackBerry and Android.
I also performed maintenance on the Android version of a football media application which downloaded results to the device along with displaying video feeds of matches and highlights.
2009 Nimbuzz
(6 months) Senior Symbian Developer
At Nimbuzz I was a key part of the Symbian team developing the application for all Symbian devices from Series 60 v2 up to v5. This work was predominantly user interface like modernizing the look and feel of the chat screen and adding clickable URLs into the chat interface. Work also entailed modifying the VOIP engine to add downloaded adverts and displaying these to the user.
1999 – 2009 EMCC Software
Senior Software Engineer
During my time at EMCC I have gained a lot of experience in C++ and Symbian OS working for a number of mobile phone companies on almost all versions of Symbian OS from ER5 up to v9.4. I have been involved in all parts of the project life cycle, led both large and small teams of engineers and been responsible for training new starters and giving presentations on Symbian OS.
Some of the projects I have worked on are detailed below:
Multimedia application. I led a team of engineers developing from scratch the TuneWiki application for Series 60 v3 and v5 phones, like the Nokia N95 and 5800. The application categorized the user's music and created an innovative player which downloaded album covers and lyrics via HTTP when playing music. It also interfaced with Google maps to allow users to see other music being played around the world. As time was extremely critical in the development of this application I introduced the team to working within scrums and sprints.
UIQ framework maintenance. I led a small group of engineers working with the UIQ Framework and Graphics team initially on site in Sweden and then back in Manchester. Most of the work involved fixing defects in the Framework code base, which includes all of the built in controls such as dialogs and list boxes, but there was also an investigation into changing how animation worked within the window server. UIQ had started working within scrums and sprints and it was here that I was introduced to the concept.
Tore technical lead. I was the technical lead for the UIQ v3.2 platform for Motorola phones like the Z8. This involved providing the project lead with technical consultation on all aspects of the platform, performing technical investigations and liaising with the technical leads of the respective teams like Messaging and Framework.
Push mail application. I led a team of developers in writing a push IMAP application to work with Oracle servers on Series 60 v3 phones such as the Nokia E61 and E71. The application was written from the ground up and had to interface correctly with the phone messaging application so it involved writing an MTM for our messages and a mail application to read/write the emails. Excluding specification writing, organizing the team and allocating work, most of the work that I did on this project was writing the UI and client MTMs.
Integration consultant. I spent three months on site at Motorola's office near Chicago as an integration consultant in their development of the A1000. The work entailed me being a liaison between Symbian's Licensee Product Development team and Motorola. I advised them on the best ways for integrating the Symbian components onto the Motorola handset.
Multimedia consultant. I was a consultant attached to Panasonic's division in Atlanta working within the multimedia team on the development of the X700 smart phone. A lot of the work involved writing the layer which implemented the Symbian Camera API in order to allow other applications to use the camera hardware and providing benchmark information on component performance.
Digital rights management back porting. I worked within a team back porting the Digital Rights Management software from OMA DRM v2 to DRM v1 for Sendo Series 60 phones. The work involved analyzing the different APIs and file formats used for v1 and v2 and writing suitable interface software to allow the v2 dcf files to be accessed using the v1 API.
Telephony and multimedia applications. EMCC has written a book on developing applications for Series 60 phones, particularly v1.2 and v2. I wrote the demonstration applications for the telephony and multimedia chapters.
Messaging maintenance. I have spent significant time working within Symbian's messaging team performing maintenance on this component. Almost all the work has involved in depth knowledge of the framework in order to fix defects in it. Work has ranged across most forms of messaging including SMS, WAP, MMS, POP3 and IMAP for Symbian versions 7.0, 7.0s, 8.1 and 8.2.
Licensee Product Development maintenance. I worked within Symbian's Licensee Product Development team performing maintenance on Symbian's components that were going to be shipped on Motorola's A920. Most of the work was fixing defects within UI components such as qagenda, qcontacts, qeikstd and qikon.
Multimedia postcard application. I led a small team of engineers writing an MMS postcard application for Kodak running on Series 60 v1.2 and v2.0 phones like the Nokia 3650 and 6600. The application categorized the users photos, let them view them within templates and packaged these into MMS messages and sent them on to Kodak's servers for processing and posting. My responsibilities lay in specifications writing and the code to package the photos into MMS messages and sending of these.
Core applications maintenance. I worked within Symbian's core applications team performing maintenance and development to prepare the 7.0s platform for use. While a lot of the work was fixing defects within the agenda, contacts, alarm and world servers I also wrote a boundary layer between the new alarm and world servers and the old unified alarm and world server API.
1995 – 1997 Watson Wyatt Worldwide
Actuarial Assistant
Working in the benefits department I assisted with the pension administration of a number of large blue chip clients. This work involved all aspects of the administration from calculating transfer values and deferred benefits to performing valuations of the funds.
Summary of Software Development Experience
Extensive C++ design and development experience over 10 years. This has involved all aspects of the software development life cycle from writing specifications, design, development and quality assurance.
In depth knowledge of Symbian OS including but not limited to Multimedia, Messaging, Core Applications and the Series 60 platform.
Experienced in different working practices from working with a large number of companies in the mobile industry including Symbian, Nokia, Panasonic, Motorola and UIQ.
Successful project leading experience of large and small teams. Work has included prioritization of tasks, allocation of resources and directing work of other team members along with defect triaging.
Effective verbal and written communication skills. These have been developed by liaising with clients to estimating and writing requirements; technical leading of teams and so having to deal effectively with engineers and management; running a number of training courses on Symbian OS and Perforce.
Experienced in agile development methodologies such as incremental planning of development tasks, process adaptability and teamwork.
Proactive working style capable of acting independently to develop new methodologies or finding out clients requirements and delivering high quality products in often very tight deadlines.
Familiar with IDEs Microsoft Developer Studio, Eclipse and Carbide; source control applications such as Perforce and SVN; defect management software Bugzilla and Team Track.
Interests
Apart from hang gliding, cycling and playing squash I enjoy playing a number of fantasy role playing games along with strategy games such as go.
References
Kirendip Kandola
EMCC Line Manager Tel: 0161 819 2907
16 Slater House, Email: kkandola8@gmail.com
Lamba Court,
Woden Street,
Salford,
M5 4UE
HR Department
2ergo, Tel: 0161 874 4222
Digital World Centre,
1 Lowry Plaza
The Quays
Salford
Manchester
M50 3UB
From United Kingdom
I'm male
Joseph Aldrin D. Paje 112 Coloong 2 Valenzuela City
Philippines Cellphone Number 09062718294 E-mail: gama_aldrin@yahoo.com
_______________________________Objective_______________________________
To be able to contribute in your company through my acquired skills and knowledge learned in my schools and to work efficiently & effectively with competitive actions.
_____________________________Personal Data_____________________________
Date of Birth: May 12, 1991
Birthplace: Manila, Philippines
Civil Status: Single
Citizenship: Filipino
Height: 5’8
Weight: 155 lbs
Language: Tagalog, English, Basic French
EDUCATION :
College:
University of Santo Tomas Bachelor of Science Major in Hotel and Restaurant Management
Sampaloc Manila Philippines 2007- Present Secondary:
St. Jude Academy
Valenzuela City, Philippines 2003- 2007
Primary:
Miriam’s Academy Valenzuela City, Philippines 1997- 2003
TRAININGS AND ACHIEVEMENTS
• Events Management Organizer 2011
(IC3D: Intensified Concoction in 3 Dimension)
• Best Thesis Paper (Competencies of UST Hospitality Graduate as
perceive by their employer) 2011
• Crowne Plaza Changi Airport Singapore, Singapore City 2010
6 months Practicum Trainee
F&B Services: Banquet, Room Service, Server
• Verdante: Building Life (Representative) 2010
Overall Best Feasibility Paper, Exhibit and Defense
• Catering Management Organizer Head 2010
• German Market Basket 2009
(Caterer Ateneo De Manila University)
• TGIF Seminar 2009
• Skills, Spills and Meals Symposium 2007
(University of Santo Tomas)
QUALIFICATIONS AND SKILLS
• Ability to adjust easily to different working environments and situations
• Hard Working
• Computer Literate
• Can handle pressure in every situation
• Willingness to work overtime with dedication and commitment
References
Mr. Kenneth Lee
F&B Manager, Crowne Plaza Changi Airport Singapore
65-68235353
Asst. Prof. Melinda D. Torres Ph. D.
Faculty , University of Santo Tomas
+639178201880
Remedois P. Abuton
Assistant Professor III, Faculty, University of Santo Tomas
+639294507141
From Philippines
I'm male
S. Sailesh Kumar Nair
Mobile: +919820801231 Email: sailesh_nair@rediffmail.com
A/711, Ushanagar, Bhandup – West, Mumbai – 400078
A result oriented professional with around 8 and half year’s experience in the areas of Sales Management, Operations Management, Process & Quality Management, Project Management, and Team Management in Travel, Logistic & Service industry
Professional Synopsis
Strong Experience in Operations Management / Project Management / Process & Team Management
Proficient in developing process, procedures, service standards for business excellence & experience of leading teams for running successful operations
Proactive attitude & proven track record in imparting training to operations team
Excellent understanding of program management techniques for large and multiple projects thorough understanding of operations & customer centric initiatives with direct client interaction experience
Proven ability to assume challenging roles, perform in highly visible positions, work under pressure to meet deadlines and produce strong sustainable results
Interpersonal sensitivity and responsiveness to customers
Ability to manage multiple complex projects simultaneously
A creative, enthusiastic, high-achieving executive with broad based experience in Service Industry
Experienced with analytical techniques to define and solve complex problems.
Educational Qualifications
Graduate Diploma in Tourism & Travel Industry Management from Garware Institute of Career & Education Development, in First Grade, Mumbai University in the year 2001
ORGANISATIONAL EXPERIENCE
Damco (Maersk Logistics) Oct’09 till date
As System & Process (SAP) Mar’10 till date
Accountabilities
Currently working in System & Process team with exposure to SAP R/3
Handling Air, Ocean & SCM SAP related work
Responsible to co-ordinate with different departments for vendor payments Air, Ocean & SCM
Interface between Operations & Finance
As Air Customer service & Ops Specialist Oct’09 till Mar’10
Accountabilities
Was responsible to prepare process & handling of smooth movements of shipments for Key client(One of India’s biggest Automotive company) for Air division
Working in close co-ordination with Damco Air &Ocean team worldwide to ensure Optimum Service Delivery to our customers, both internal and external.
Generating performance delivery reports for customers as well as for SMT’s
Suggest improvement initiatives & design processes according for business enhancement & working in close coordination with sales, ops airlines for customer satisfaction.
Deliver high on Client Expectations and achieve organizations revenue targets.
DHL International Trans Co. W.L.L (Kuwait) Jan’08 till Mar’09
As Kuwait Gateway & Customs Onsite Specialist (Trade lane Analyst)
Accountabilities
Was promoted as “Kuwait Gateway & Customs Onsite Specialist (Trade lane Analyst)” to handle the country operations from our regional office in Bahrain
Manage the inbound and outbound shipments for DHL Kuwait which come in our regional HUB in Bahrain
Responsible for handling sales for DHL Kuwait customers in Bahrain & building a wide network of client relationships. Interaction with customer thru Telecom & personal visits at regular intervals & Recording /resolving queries
Understanding needs of business and suggest improvement initiatives for business enhancement & work with sales on building opportunity pipeline, sales leads and improving lead sales for DHL Kuwait customers in Bahrain.
Was responsible to prepare process for smooth movements of shipments from Kuwait customs.
Also to co-ordinate with different departments for moving AOG shipments on high priority.
To ensure all AOG shipments for Aircrafts already Preloaded on high priority are reviewed on daily basis
Update on a daily basis on the status of the projects initiated to Senior Management Team, Regional Management Team and Country manger. Attending to RSM/CSM meetings
Implementation of the Operations initiatives taken up, within the timelines specified in the project plan. Control on Operating Parameters like Breakage Claims, delays in dispatches, lodging In transit damage Claims
Interface between Operations in DHL Bahrain HUB, DHL Kuwait and regional office in Bahrain
Design processes according to user departments needs and customer’s satisfaction.
Study and understand the International Market for Consulting / Standard Operating Procedures (SOP) Services
Re-engineering of the existing process to meet with the requirements of Kuwait customer’s satisfaction.
To draft Standard Operating Procedures (SOP) for the user departments. Auditing on SOP & rating operations
To study the industry best practice and implement it with accordance to requirements of Kuwait Customer & customs
Meeting customers personally based in Kuwait, Bahrain Qatar and resolving their problems
Provide training to the existing staff and new staff recruited
Work in close co-ordination with DHL Bahrain HUB, DHL Kuwait and regional office in Bahrain to ensure Optimum Service Delivery to our customers, both internal and external.
Building a strong Rapport with customers and ensuring that all the key information is passed to DHL Kuwait customers in Bahrain in a timely Manner.
Achievements
Was instrumental in establishing the Operations Standard Operations Procedure (SOP) across operations & interact with clients to understand their requirements and deliver the same effectively
Rolled out a process which helped in reducing the time frame for clearing the shipments from Kuwait customs bond
Received the Best employee for the month(November)
DHL International Trans Co. W.L.L (Kuwait) Oct’07 till Dec’07
As Sr. Customs Specialist
Accountabilities
Handling the customs clearance for Key account customer of DHL KUWAIT( US Army, Biggest car dealers, etc)
Managing smooth movements of shipments once it lands in Kuwait.
Handling all the paper work, customs clearance & delivery of the shipments to the customer’s door.
Re-engineering of the existing process to meet with the requirements of Kuwait customs & customer’s satisfaction so that there is no delay in clearing of the shipments from customs bond.
Building a strong Rapport with customs and ensuring that all the key information is passed to customers in a timely manner & keep the customer updated about the shipment clearance process.
Handling day to day jobs of both Inbound & Outbound shipments
C-ordinates with import break-bulk team to ensure accurate entries are filled in accordance with the HS tariff.
Bond analyst (everyday running bond report for cleared shipments which are still in bond to ensure regular cleaning up of ACA (DHL applications).
Monitoring the third party broker’s performance and action plan. Effectively classifies dutiable import/export shipments to ensure compliance with all government agency rules & regulations.
Monitoring all pending shpts, unmanifested RTO, MS & MC shipments effectively.
Maintaining the performance of gateway & customs by measuring the ADB performance.
Preparing the various reports like formal clearance, brokers’ reports, Exemption client reports & BOS reports.
Knowledge in working DHL application like 9.2 version (classifying), ACA thoroughly knowledge & IAS. Knowledge about the Bagging, sorting, etc.
Achievements
Was promoted as “Kuwait Gateway & Customs Onsite Specialist (Trade lane Analyst)” to handle the country operations from our regional office in Bahrain
DHL Express (India) Pvt Ltd Feb’06 till Sept’07
Key Account Support Specialist
Accountabilities
Responsible handling sales for National Key Customers of DHL.
Handling Key Customers of DHL around the Globe
Key account management and support for existing clients & managing client expectations and building strong relationships
Deliver high on Client Expectations and Organizations revenue targets.
Ensuring smooth flow of business for Key Customers (National & Global banks, Airlines (AOG shipments)
Involved in regular interactions with prospective clients, in the form of workshops, meetings to help design win strategy for the front end sales team
Handing queries related to shipments of National & Global banks & Manage & Follow up on issues that affect customer satisfaction
Was one point contact for National & Global banks
Identify new opportunities and make a pitch for the same
Responsible for achieving daily & monthly target assigned to the team
Training new employees in the organization
Achievements
Successfully completed a project for a global bank for providing its customers with electronic banking process
Successfully responsible for the identifying & developing New Business Partners
Best employee for the month (August, September, October) & Best employee of the Quarter
IBM (Daksh) Business Process Services Pvt. Ltd Feb’05 till Jan’06
As Sr. Customer Care Specialist (QUALITY)
Accountabilities;
Handling sales for U.S. based international airlines
Helping international passengers making & amending reservation for their travel.
Interact with clients to understand their requirements and deliver the same effectively
Measure performance of the team for e.g. ongoing quality feedback and training. Coaching and mentoring sub-ordinates by involving them in decision making
Nominate sub-ordinates for suitable training programs sponsored by the organization to enhance their quality, capabilities and skill level.
Aditya Birla Transworks Pvt. Ltd. Oct’03 till Jan’05
As Customer Service Executive (QUALITY)
Accountabilities;
Handling Issuing titles & contract to customers after repayment of loan
Handled Outbound U.K./U.S. based project
Handling health insurance U.S based Insurance company
Handling Motor claims for a U.K based Insurance company
Working with Sales & Operational teams to communicate Client expectations for service delivery
Deliver high on Client Expectations and quality targets.
Achievements:
Successfully Received Appreciation Certificate from Client for Quality Monitoring (monitored calls were audited by client 98%)
Global Tele Systems Pvt. Ltd. Sep’02 till Sep’03
Executive Productive Management Group (P.M.G)
Accountabilities;
Selling credit cards.
Facilitate and Attend the Client Monitoring Sessions
Monitoring all sales calls and determining that they are in compliance with legal guidelines.
Generating performance delivery reports
Manage timely training & coaching delivery.
Conduct calibration sessions with operations to ensure clear understanding of how each call is rated.
Performance Incorporated script changes specified by the client in all front-end and back end applications
Ensures the project Quality is within 3% +/- client scores
Provide product training to agents in accordance to the guidelines Specified by Client
Involved in regular interactions with prospective clients, in the form of workshops, meetings to help design win strategy for the front end sales team
Orbit – Travel House, Mumbai Mar’00 till May’02
Executive Business Development
Accountabilities
Handling Corporate Sales.
Handling Counter Sales.
Handling Corporate Sales for an international chain of Hotel.
Handling sales for international conventions.
Handling Marketing and Promotion of special tour packages & personalized trips and tours.
Designing of personalized trips and tours.
Handling Corporate Hotel Bookings.
Making airline reservations.
Assisting in Sales promotions of package tours through different sources.
Handling of groups for international conventions.
Projects: Handled Passengers and Reservation for International Cruise Liners
Royal Caribbean's – Legends of the Sea.
Renaissance.
Queen Elizabeth II.
Extra Curricular Activities
Represented college in inter collegiate Football and Cricket tournaments and Football with a club in the MDFA Football League (IV Div.).
Represented inter school and inter college in various quiz competitions.
About Myself
Personal qualities: High energy levels with clear objectivity. Strong Influencing skills. Achievement oriented. Self-motivation and good communication skills are my strengths
Interpersonal Skills: Behavioral flexibility with Leadership skills, Good Team Player, Leadership Qualities and Man Management Skills.
Problem Solving: Fact Finding Ability, Organizing skills. Data interpretation skills for planning and decision-making. Ability to work under pressure and deadlines.
Communication Skills: Clarity of thought, Convincing skills
References
Linked in: http://www.linkedin.com/in/saileshnair
From India
I'm male
Professional Experiences:
Past:doctor
Current:tianjin science and tech
�� Education Background: medical, language
�� Special Certificates/Achievements:hospitality management master
�� Personality Traits:dilligent and intilligent
�� Talents, Skills, and something I am really, really good at: online marketer
�� Future Plans/Dreams: be one support system
From China
I'm male
Simon Zhou Resume
Profile
An enthusiastic, optimistic, energetic, creative, reliable and self-confident.
Abundant experience in business/forecast planning, sourcing and purchasing, inventory control of supply chain operation and management functions, as well as rich experience in product marketing, strategy, pricing and promotion, etc.
Looking forward to a highly professional and challenging career. Computer literate and accustomed to using own initiative and co-operating with others.
Personal Information:
Name: Simon Zhou Gender: Male
Date of Birth: Aug 28 1979 Marital Status: Married
Nationality: China Current Location: Shenzhen
Contact information:
Mobile: +86 13609620310 +86 13715303417
Email: msn_simon@hotmail.com
WORING EXPERIENCE:
Aug 2010 ~ Now
Company: Harman
Position: Senior EMS /PCBA Sourcing Manager
Department: Global Procurement
Report to: Procurement Director
R&R:
Manage and make critical decisions on all aspects of supplier relationship including contracts negotiation, commercial cooperation, pricing strategy, supply assurance and conflict resolution.
Develop and execute category strategies through alignment with Harman International global category lead, business units, engineering, quality, manufacturing activities. Have the knowledge of Harman business unit technology and product roadmaps and specific expertise in procurement and manufacturing cost structure.
Manage the bid and quote process and responsible for RFQ and supplier selection, establish consistent commercial terms/conditions and present a single unified Harman International interface to the supply base
Execute effective supplier negotiations and event driven cost reductions to meet annual cost reduction goals
Work with supply base to establish robust quality operating systems to support "zero defect" culture
Hold QBR, discuss issues and improvement plans, establish goals and business reviews, set up daily, weekly and monthly reporting related to areas of responsibility for the purpose of resolving issues timely and efficiently
Apr 2008 ~ Aug 2010
Company: Lenovo Computer
Position: Global Business Planning& Purchasing Manager
Department: Global Planning & Procurement
Report to:Senior Manager
Subordinator :11 team members
R&R:
Responsible for ODM supplier assessment, selection and performance review & Improvement. Regularly visit supplier and participate in assessing capability, productivity, cost, quality. Work out, negotiate and execute contract terms. Analyse and assess ODM breakeven. Map out and execute purchasing & supply strategy.
Lead and coordinate desktop team for key issue, drive for improvement and issue solution& close. Act as core bridge coordinator between Geo APM, BU and COE and backend of supply chain to ensure demand supply in good balanced shape
Focal point of S/D for demand conditioning, allocation decision making and being focal contact with Product Group for product phase in/phase out management;
End to end supply demand management for WW DT, liability control & supply continuity monitoring
Interface with geography sales operations team and Global Supply Management team for weekly product demand planning, performs a variety of data analysis tasks, leads and directs the work of others
Work out demand plan and manage inventory level. Maintain and manage sufficient inventory stock to satisfy manufactory production need. Closely work with Geos and supplier to optimize the inventory level and aging days and minimize excess and obsolete liability due to product phrase out.
Participate in optimize supply chain and simplify process to improve the efficiency of supply chain operation and more cost saving.
Mar 2007 ~ Apr 2008
Company: DELL Computer
Position: Purchasing Manager
Department: Global Procurement
Report to:Senior Manager
R&R:
Responsible for supplier development of NPI product, assess and select supplier. Lead assessment and improvement of supplier performance. Work with supplier to cost down and service enhancement. Purchasing strategy work out and process optimization.
Be Responsible for Purchasing computer parts for three factories (Dell China, Dell Xiamen and Dell Malaysia) and two merge centres (in Australia and Japan) for Dell Asia Pacific and Japan (Dell APJ) area.
Ensure continuity of supply of production; shorten material turn around time by managing suppliers. Reduce expedite cost, raw material inventory level at the end of quarter and exposure & obsolescence for end of life products by own initiatives and efforts.
Manage supplier to improve their service level to meet company’s requirements. Adjust customers requirement according to market supply constrain.
Work with other relative parties to improve the business process to reduce cost and support company’s fast growth in Asia Pacific area.
Sep 2003 ~ Mar 2007
Company: DELL Computer
Position: Server senior planner
Department: Asia Pacific business planning
Report to:Server business planning manager
R&R:
Responsible for Asia-pacific demand & supply chain Management between Sales & Factory Operation to fulfill business requirements and improve Customer Experience. Based on the marketing & sales plan to analyze & execute material purchasing plan for Factory build-up to satisfy the balance and consistency of demand & supply chain management between Chinese, Malaysia and other factories. To guide purchasing Dept, Supplier, PRD to manage factory stock to achieve the aim of “Zero Stock” in CCC.
Update latest material supply information and production transition plan to the sales team in China, Japan, Malaysia and other countries daily, which enable marketing and sales team can timely delivery the new technology to the customers and ensure Dell’s product technology always be first to market.
To review with Marketing, Sales, CE, Engineering, QA Departments on the production transition roadmap and finalize transition schedule. Based the marketing demand and product transition roadmap, to lock last time buy and release new product & peripheral MPP to supplier to ensure transition smoothly done. To minimize the cost lose from product & peripheral excess or obsolescence due to product end of life.
Attend the international conference call (USA, Europe, Brazils, Malaysia and other countries) on the global material demand & supply balance, in which to have communication and solutions with WWP, Purchasing team to allocate and balance the demand & supply chain between regions and factories.
Education:
Sep 2000 to Jul 2004 Huqiao University Bachelor of Art English
Accomplishment and Awards:
FY 2005 Q1--- Server extended team individual award.
FY 2005 Q3----Business planning department spot award.
FY 2006 Q1----Business planning department spot award.
FY 2006 Q2----Business planning department spot award
FY 2006 Q4----Customer satisfaction award
FY 2007 Q4----Dell winning team award
FY2009 Q4----Lenovo global supply chain's top award
From China
I'm male
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