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Operations / Project / Process & Team Management
S. Sailesh Kumar Nair

Mobile:  +919820801231 Email: sailesh_nair@rediffmail.com

A/711, Ushanagar, Bhandup – West, Mumbai – 400078

A result oriented professional with around 8 and half year’s experience in the areas of Sales Management, Operations Management, Process & Quality Management, Project Management, and Team Management in Travel, Logistic & Service industry

Professional Synopsis
 Strong Experience in Operations Management / Project Management / Process & Team Management
 Proficient in developing process, procedures, service standards for business excellence & experience of leading teams for running successful operations
 Proactive attitude & proven track record in imparting training to operations team
 Excellent understanding of program management techniques for large and multiple projects thorough understanding of operations & customer centric initiatives with direct client interaction experience
 Proven ability to assume challenging roles, perform in highly visible positions, work under pressure to meet deadlines and produce strong sustainable results
 Interpersonal sensitivity and responsiveness to customers
 Ability to manage multiple complex projects simultaneously
 A creative, enthusiastic, high-achieving executive with broad based experience in Service Industry
 Experienced with analytical techniques to define and solve complex problems.

Educational Qualifications

 Graduate Diploma in Tourism & Travel Industry Management from Garware Institute of Career & Education Development, in First Grade, Mumbai University in the year 2001

ORGANISATIONAL EXPERIENCE

Damco (Maersk Logistics) Oct’09 till date
As System & Process (SAP) Mar’10 till date
Accountabilities
 Currently working in System & Process team with exposure to SAP R/3
 Handling Air, Ocean & SCM SAP related work
 Responsible to co-ordinate with different departments for vendor payments Air, Ocean & SCM
 Interface between Operations & Finance
As Air Customer service & Ops Specialist Oct’09 till Mar’10
Accountabilities
 Was responsible to prepare process & handling of smooth movements of shipments for Key client(One of India’s biggest Automotive company) for Air division
 Working in close co-ordination with Damco Air &Ocean team worldwide to ensure Optimum Service Delivery to our customers, both internal and external.
 Generating performance delivery reports for customers as well as for SMT’s
 Suggest improvement initiatives & design processes according for business enhancement & working in close coordination with sales, ops airlines for customer satisfaction.
 Deliver high on Client Expectations and achieve organizations revenue targets.

DHL International Trans Co. W.L.L (Kuwait) Jan’08 till Mar’09
As Kuwait Gateway & Customs Onsite Specialist (Trade lane Analyst)

Accountabilities
 Was promoted as “Kuwait Gateway & Customs Onsite Specialist (Trade lane Analyst)” to handle the country operations from our regional office in Bahrain
 Manage the inbound and outbound shipments for DHL Kuwait which come in our regional HUB in Bahrain
 Responsible for handling sales for DHL Kuwait customers in Bahrain & building a wide network of client relationships. Interaction with customer thru Telecom & personal visits at regular intervals & Recording /resolving queries
 Understanding needs of business and suggest improvement initiatives for business enhancement & work with sales on building opportunity pipeline, sales leads and improving lead sales for DHL Kuwait customers in Bahrain.
 Was responsible to prepare process for smooth movements of shipments from Kuwait customs.
 Also to co-ordinate with different departments for moving AOG shipments on high priority.
 To ensure all AOG shipments for Aircrafts already Preloaded on high priority are reviewed on daily basis
 Update on a daily basis on the status of the projects initiated to Senior Management Team, Regional Management Team and Country manger. Attending to RSM/CSM meetings
 Implementation of the Operations initiatives taken up, within the timelines specified in the project plan. Control on Operating Parameters like Breakage Claims, delays in dispatches, lodging In transit damage Claims
 Interface between Operations in DHL Bahrain HUB, DHL Kuwait and regional office in Bahrain
 Design processes according to user departments needs and customer’s satisfaction.
 Study and understand the International Market for Consulting / Standard Operating Procedures (SOP) Services
 Re-engineering of the existing process to meet with the requirements of Kuwait customer’s satisfaction.
 To draft Standard Operating Procedures (SOP) for the user departments. Auditing on SOP & rating operations
 To study the industry best practice and implement it with accordance to requirements of Kuwait Customer & customs
 Meeting customers personally based in Kuwait, Bahrain Qatar and resolving their problems
 Provide training to the existing staff and new staff recruited
 Work in close co-ordination with DHL Bahrain HUB, DHL Kuwait and regional office in Bahrain to ensure Optimum Service Delivery to our customers, both internal and external.
 Building a strong Rapport with customers and ensuring that all the key information is passed to DHL Kuwait customers in Bahrain in a timely Manner.

Achievements
 Was instrumental in establishing the Operations Standard Operations Procedure (SOP) across operations & interact with clients to understand their requirements and deliver the same effectively
 Rolled out a process which helped in reducing the time frame for clearing the shipments from Kuwait customs bond
 Received the Best employee for the month(November)

DHL International Trans Co. W.L.L (Kuwait) Oct’07 till Dec’07
As Sr. Customs Specialist

Accountabilities
 Handling the customs clearance for Key account customer of DHL KUWAIT( US Army, Biggest car dealers, etc)
 Managing smooth movements of shipments once it lands in Kuwait.
 Handling all the paper work, customs clearance & delivery of the shipments to the customer’s door.
 Re-engineering of the existing process to meet with the requirements of Kuwait customs & customer’s satisfaction so that there is no delay in clearing of the shipments from customs bond.
 Building a strong Rapport with customs and ensuring that all the key information is passed to customers in a timely manner & keep the customer updated about the shipment clearance process.
 Handling day to day jobs of both Inbound & Outbound shipments
 C-ordinates with import break-bulk team to ensure accurate entries are filled in accordance with the HS tariff.
 Bond analyst (everyday running bond report for cleared shipments which are still in bond to ensure regular cleaning up of ACA (DHL applications).
 Monitoring the third party broker’s performance and action plan. Effectively classifies dutiable import/export shipments to ensure compliance with all government agency rules & regulations.
 Monitoring all pending shpts, unmanifested RTO, MS & MC shipments effectively.
 Maintaining the performance of gateway & customs by measuring the ADB performance.
 Preparing the various reports like formal clearance, brokers’ reports, Exemption client reports & BOS reports.
 Knowledge in working DHL application like 9.2 version (classifying), ACA thoroughly knowledge & IAS. Knowledge about the Bagging, sorting, etc.

Achievements
 Was promoted as “Kuwait Gateway & Customs Onsite Specialist (Trade lane Analyst)” to handle the country operations from our regional office in Bahrain

DHL Express (India) Pvt Ltd Feb’06 till Sept’07
Key Account Support Specialist

Accountabilities
 Responsible handling sales for National Key Customers of DHL.
 Handling Key Customers of DHL around the Globe
 Key account management and support for existing clients & managing client expectations and building strong relationships
 Deliver high on Client Expectations and Organizations revenue targets.
 Ensuring smooth flow of business for Key Customers (National & Global banks, Airlines (AOG shipments)
 Involved in regular interactions with prospective clients, in the form of workshops, meetings to help design win strategy for the front end sales team
 Handing queries related to shipments of National & Global banks & Manage & Follow up on issues that affect customer satisfaction
 Was one point contact for National & Global banks
 Identify new opportunities and make a pitch for the same
 Responsible for achieving daily & monthly target assigned to the team
 Training new employees in the organization

Achievements
 Successfully completed a project for a global bank for providing its customers with electronic banking process
 Successfully responsible for the identifying & developing New Business Partners
 Best employee for the month (August, September, October) & Best employee of the Quarter

IBM (Daksh) Business Process Services Pvt. Ltd Feb’05 till Jan’06
As Sr. Customer Care Specialist (QUALITY)

Accountabilities;
 Handling sales for U.S. based international airlines
 Helping international passengers making & amending reservation for their travel.
 Interact with clients to understand their requirements and deliver the same effectively
 Measure performance of the team for e.g. ongoing quality feedback and training. Coaching and mentoring sub-ordinates by involving them in decision making
 Nominate sub-ordinates for suitable training programs sponsored by the organization to enhance their quality, capabilities and skill level.

Aditya Birla Transworks Pvt. Ltd. Oct’03 till Jan’05
As Customer Service Executive (QUALITY)

Accountabilities;
 Handling Issuing titles & contract to customers after repayment of loan
 Handled Outbound U.K./U.S. based project
 Handling health insurance U.S based Insurance company
 Handling Motor claims for a U.K based Insurance company
 Working with Sales & Operational teams to communicate Client expectations for service delivery
 Deliver high on Client Expectations and quality targets.

Achievements:
 Successfully Received Appreciation Certificate from Client for Quality Monitoring (monitored calls were audited by client 98%)
Global Tele Systems Pvt. Ltd. Sep’02 till Sep’03
Executive Productive Management Group (P.M.G)

Accountabilities;
 Selling credit cards.
 Facilitate and Attend the Client Monitoring Sessions
 Monitoring all sales calls and determining that they are in compliance with legal guidelines.
 Generating performance delivery reports
 Manage timely training & coaching delivery.
 Conduct calibration sessions with operations to ensure clear understanding of how each call is rated.
 Performance Incorporated script changes specified by the client in all front-end and back end applications
 Ensures the project Quality is within 3% +/- client scores
 Provide product training to agents in accordance to the guidelines Specified by Client
 Involved in regular interactions with prospective clients, in the form of workshops, meetings to help design win strategy for the front end sales team

Orbit – Travel House, Mumbai Mar’00 till May’02
Executive Business Development
Accountabilities
 Handling Corporate Sales.
 Handling Counter Sales.
 Handling Corporate Sales for an international chain of Hotel.
 Handling sales for international conventions.
 Handling Marketing and Promotion of special tour packages & personalized trips and tours.
 Designing of personalized trips and tours.
 Handling Corporate Hotel Bookings.
 Making airline reservations.
 Assisting in Sales promotions of package tours through different sources.
 Handling of groups for international conventions.

Projects: Handled Passengers and Reservation for International Cruise Liners
 Royal Caribbean's – Legends of the Sea.
 Renaissance.
 Queen Elizabeth II.

Extra Curricular Activities
 Represented college in inter collegiate Football and Cricket tournaments and Football with a club in the MDFA Football League (IV Div.).
 Represented inter school and inter college in various quiz competitions.

About Myself

 Personal qualities: High energy levels with clear objectivity. Strong Influencing skills. Achievement oriented. Self-motivation and good communication skills are my strengths

 Interpersonal Skills: Behavioral flexibility with Leadership skills, Good Team Player, Leadership Qualities and Man Management Skills.

 Problem Solving: Fact Finding Ability, Organizing skills. Data interpretation skills for planning and decision-making. Ability to work under pressure and deadlines.

 Communication Skills: Clarity of thought, Convincing skills

References

Linked in: http://www.linkedin.com/in/saileshnair
From India

I'm male
smart
Professional Experiences:
Past:doctor
Current:tianjin science and tech

�� Education Background: medical, language

�� Special Certificates/Achievements:hospitality management master

�� Personality Traits:dilligent and intilligent

�� Talents, Skills, and something I am really, really good at: online marketer

�� Future Plans/Dreams: be one support system
From China

I'm male
supply chain
Simon Zhou Resume

Profile

An enthusiastic, optimistic, energetic, creative, reliable and self-confident.

Abundant experience in business/forecast planning, sourcing and purchasing, inventory control of supply chain operation and management functions, as well as rich experience in product marketing, strategy, pricing and promotion, etc.

Looking forward to a highly professional and challenging career. Computer literate and accustomed to using own initiative and co-operating with others.

Personal Information：

Name: Simon Zhou Gender: Male
Date of Birth: Aug 28 1979 Marital Status: Married
Nationality: China Current Location: Shenzhen

Contact information:
Mobile： +86 13609620310 +86 13715303417

Email: msn_simon@hotmail.com

WORING EXPERIENCE：

Aug 2010 ~ Now
Company: Harman
Position: Senior EMS /PCBA Sourcing Manager
Department: Global Procurement
Report to: Procurement Director

R&R:

Manage and make critical decisions on all aspects of supplier relationship including contracts negotiation, commercial cooperation, pricing strategy, supply assurance and conflict resolution.

Develop and execute category strategies through alignment with Harman International global category lead, business units, engineering, quality, manufacturing activities. Have the knowledge of Harman business unit technology and product roadmaps and specific expertise in procurement and manufacturing cost structure.

Manage the bid and quote process and responsible for RFQ and supplier selection, establish consistent commercial terms/conditions and present a single unified Harman International interface to the supply base

Execute effective supplier negotiations and event driven cost reductions to meet annual cost reduction goals

Work with supply base to establish robust quality operating systems to support "zero defect" culture

Hold QBR, discuss issues and improvement plans, establish goals and business reviews, set up daily, weekly and monthly reporting related to areas of responsibility for the purpose of resolving issues timely and efficiently

Apr 2008 ~ Aug 2010
Company: Lenovo Computer
Position: Global Business Planning& Purchasing Manager
Department: Global Planning & Procurement
Report to：Senior Manager
Subordinator ：11 team members

R&R:

Responsible for ODM supplier assessment, selection and performance review & Improvement. Regularly visit supplier and participate in assessing capability, productivity, cost, quality. Work out, negotiate and execute contract terms. Analyse and assess ODM breakeven. Map out and execute purchasing & supply strategy.

Lead and coordinate desktop team for key issue, drive for improvement and issue solution& close. Act as core bridge coordinator between Geo APM, BU and COE and backend of supply chain to ensure demand supply in good balanced shape

Focal point of S/D for demand conditioning, allocation decision making and being focal contact with Product Group for product phase in/phase out management;
End to end supply demand management for WW DT, liability control & supply continuity monitoring

Interface with geography sales operations team and Global Supply Management team for weekly product demand planning, performs a variety of data analysis tasks, leads and directs the work of others

Work out demand plan and manage inventory level. Maintain and manage sufficient inventory stock to satisfy manufactory production need. Closely work with Geos and supplier to optimize the inventory level and aging days and minimize excess and obsolete liability due to product phrase out.

Participate in optimize supply chain and simplify process to improve the efficiency of supply chain operation and more cost saving.

Mar 2007 ~ Apr 2008
Company: DELL Computer
Position: Purchasing Manager
Department: Global Procurement
Report to：Senior Manager

R&R:

Responsible for supplier development of NPI product, assess and select supplier. Lead assessment and improvement of supplier performance. Work with supplier to cost down and service enhancement. Purchasing strategy work out and process optimization.

Be Responsible for Purchasing computer parts for three factories (Dell China, Dell Xiamen and Dell Malaysia) and two merge centres (in Australia and Japan) for Dell Asia Pacific and Japan (Dell APJ) area.

Ensure continuity of supply of production; shorten material turn around time by managing suppliers. Reduce expedite cost, raw material inventory level at the end of quarter and exposure & obsolescence for end of life products by own initiatives and efforts.

Manage supplier to improve their service level to meet company’s requirements. Adjust customers requirement according to market supply constrain.

Work with other relative parties to improve the business process to reduce cost and support company’s fast growth in Asia Pacific area.

Sep 2003 ~ Mar 2007
Company: DELL Computer
Position: Server senior planner
Department: Asia Pacific business planning
Report to：Server business planning manager

R&R:

Responsible for Asia-pacific demand & supply chain Management between Sales & Factory Operation to fulfill business requirements and improve Customer Experience. Based on the marketing & sales plan to analyze & execute material purchasing plan for Factory build-up to satisfy the balance and consistency of demand & supply chain management between Chinese, Malaysia and other factories. To guide purchasing Dept, Supplier, PRD to manage factory stock to achieve the aim of “Zero Stock” in CCC.

Update latest material supply information and production transition plan to the sales team in China, Japan, Malaysia and other countries daily, which enable marketing and sales team can timely delivery the new technology to the customers and ensure Dell’s product technology always be first to market.

To review with Marketing, Sales, CE, Engineering, QA Departments on the production transition roadmap and finalize transition schedule. Based the marketing demand and product transition roadmap, to lock last time buy and release new product & peripheral MPP to supplier to ensure transition smoothly done. To minimize the cost lose from product & peripheral excess or obsolescence due to product end of life.

Attend the international conference call (USA, Europe, Brazils, Malaysia and other countries) on the global material demand & supply balance, in which to have communication and solutions with WWP, Purchasing team to allocate and balance the demand & supply chain between regions and factories.

Education:

Sep 2000 to Jul 2004 Huqiao University Bachelor of Art English

Accomplishment and Awards:

 FY 2005 Q1--- Server extended team individual award.
 FY 2005 Q3----Business planning department spot award.
 FY 2006 Q1----Business planning department spot award.
 FY 2006 Q2----Business planning department spot award
 FY 2006 Q4----Customer satisfaction award
 FY 2007 Q4----Dell winning team award
 FY2009 Q4----Lenovo global supply chain's top award
From China

I'm male
Hardworking, Good at leadership, Fast learner
Chandrashekhar Garge
Phone: 0086 21 39939501
Mobile: 0086 13788972922
Email: crgarge@rediffmail.com
Shanghai, China

Plant Mgr/General Manager: Proven expertise in Plant Operations and Supply-Chain Management.

OBJECTIVE

Seeking General managerial positions to exploit rich expertise gained in the field of plant operations and supply chain.

SUMMARY
• Senior professional holding progressively responsible management positions for more than 18 years, both in India and China.
• Well recognised and applauded employee for bringing about impressive results.
• Managing a plant consisting of 1500+ Employees successfully, ensuring profitable growth.
• Qualified Internal Auditor for TS16949/ISO 9001-2000 Quality Systems.
• Set-up bonded warehouses with expertise in material planning, warehouse management, inventory control and logistics cost management.
• Proficient in customer coordination, supplier evaluation, distribution planning, forecast analysis, obsolescence management and implementation of ERP and KANBAN systems.
• Thorough knowledge of manufacturing processes, quality requirements and various project concepts.
• An efficient leader with abilities to ensure effective manpower utilisation and focused team work.
• Skilled at training and motivating team members.
• Excellent communication skills handling Customers, suppliers, internal functional heads and other business partners.
• Plan & supervise the Budget & cost Controlling.

WORK EXPERIENCE
General Manager, LEONI Electrical Systems (Shanghai) Company .Ltd.
From Jan-2009 till date,
Working as General Manager for the plant having workforce of 1500+ Employees & planned turnover of 80 Mio Euro for year 2010, Handling more than 10-15 customer base which includes well known OEMs like SVW, SGM, Mercedez-Benz , Cummins etc.

• Monitor & ensure smooth running of Daily operations, new projects & production ramp ups.
• Ensure adherence to specific quality requirements from each customer.
• Ensure accuracy in the budget planning & adherence to planed budget.
• Co ordination with headquarter for mid term planning & strategic planning.
• Involved in finalisation of sales quotations for different customer base.
• Intensive involvement for decision making strategies of Business Area. Asia
Achievements
 Year 2009, Ramp up for Engine harness from 300 /day to 900/day in period of 4 months
 In year 2010, expanded the plant capacity to cater high volumes from Customer like Mercedes,GM & VW.
 Successfully develops plant from 300 people to 1500+ people
Location- Changchun, China .From Mar 2007 –DEC-2008
Worked as Operations Manager for Changchun plant then become the Plant manager from Feb 2008,
Responsibilities:
• As Plant Head responsible for Production Manufacturing, Quality, SCM, Engineering, & Administration having yearly sales turnover more than EUR 8 Millions.
• Design and implement policies, systems and procedures as required for the efficient management of facilities.
• Management of production functions as per the systems and procedures.
• Efficient utilisation of the resources to meet production targets.
• Ensure competitiveness in terms of quality and efficiencies.
• Recruit, train, lead and motivate Management team.
• Coordinate plan and execute new Production projects.
• Coordinate with other functional heads from business area China & competence centre Germany for smooth Production and plant operations.
• Lead and manage the resources to achieve the vision, values, strategies and targets of the corporation.
• Plan for budgetary expenses and control them.
• Finalise the relocation of plant to cater the customer increased demand.
• Actively involved to finalising location & negotiation with Landlord.

Logistics Expert, LEONI Bordnetz System GmbH & Co, Germany, Located in China, 2004-Mar 2007.

Responsibilities:
• Responsible for overall logistics function of all four plants in China.
• Implement the ERP & KANBAN systems and train the team for the same.
• Coordinate with the local as well as overseas suppliers.
• Conduct analysis for forecasting activities.
• Coordinate with the customer for deliveries.
• Strategise to reduce inventories and optimise level.
• Generate new concepts for projects and coordinate for upcoming and existing projects in China.
Achievements:
• Successfully completed the SPARK-SGMW project at Changzhou in a short span of five months.
• Sold obsolete inventory worth Euro-60,000 out of Euro-200000 to other group plant in year 2005.
• Appointed as Logistics Head for the entire China business Area in January, 2005.

Previous Work Experience
Asst. Mgr. Logistics, AUTOMOTIVE WIRING SYSTEMSLTD, Pune, 1999-2004
Member Materials, Tata Johnson Controls Automotive Ltd., Pune, 1996-1999
Stores In-charge, The Indian Card Clothing Company Ltd., Pune, 1995-1996
Stores In-charge, Videocon International Ltd., Aurangabad, 1992-1995
EDUCATION
• B.Sc., Physics, Maths & Electronics, Marathwada University, Aurangabad, 1990
• EMBA -Appered
ADDITIONAL INFORMATION
Training & Certificates
• Intensive Training on ERP in Germany and Portugal
• Certified Internal Auditor for TS16949 /ISO 9001-2000 from BVQI
IT Skills: Proficient with MS Office and ERP (MFG-PRO, FORS-GB)
PERSONAL
Date of Birth: May 3, 1970
Spoken Languages: English, Hindi, Marathi， basic Chinese & Basic German
From India

I'm male
Financial Anlytics, Communication, Strategy
PAUL ROBERT JOHNSON
659 W Randolph St Apt# 714 | Chicago, IL 60606 | 773.791.2337 | prj111@gmail.com

EXPERIENCE
BLUE CROSS BLUE SHIELD ASSOCIATION Chicago, IL
Sr. Consultant, Financial Modeling & Analysis Sep 2008 to Present
 Projected national Blue labor membership and impact of healthcare reform by identifying high risk groups
 As SME for National Consumer Cost Tool documented and refined the analytics and protocols for creating consumer facing cost estimates and organized the Methodology Advisory Group a multi-Blue Plan panel that makes recommendations on consumer engagement analytics
 Built financial model of the network access fees for the top 30 Blue accounts and recommended new pricing structure for all Super-Jumbo accounts to decrease carve-out risk and reduce total annual fees by $39 million
 Analyzed Blue presence and change in the Fortune 500; the Blues increased membership 8% in 2009
 Automated the Hewitt Medical Discount analysis that benchmarks ranking & discount advantage in HHVI markets and illustrated the new Alt Net areas with an average improvement of 4.4 discount percentage points
 Reported 2009 Win/Loss showing major National Account enrollment changes for net gain of 37,000 lives
 Modeled the BHI cost budget and the impact to member Plans for differences in the Dues based & current BHI Apportionment model highlighting different possible scenarios for BHI Plan membership
SEARS HOLDINGS CORPORATION Chicago, IL
Sr. Financial Analyst, Merchandise Controls & Financial Analytics June 2007 to Sep 2008
 Analyzed $159 million in 1 time buy sales and implemented new upfront analysis & backend reporting to eliminate unproductive inventory for a projected increase in gross margin of $4 to $7 million in 2008
 Produced automated financial reporting for Kmart footwear division, a $650 million business, including profit pattern, sales/margin, assortment/sales balance, top 20 items, and size/market profitability analysis
 Prepared 2008 Plan Variance report comparing new 2008 plan to changes in marketing assets, holiday sales shift, Gross Margin, Ending Store Inventory, and 2007 actual balance of sales
 Executed operating budget challenges as the Acting Business Finance Manager for NYC Apparel Design Team resulting in savings of $4.2 million
 Developed Brand P&L’s for Craftsman, Die Hard, and Kenmore by month to show profitability
ILLINOIS BUSINESS CONSULTING Champaign, IL
Engagement Manager Aug 2006 to May 2007
 Prepared Activity Based Costing analysis of procurement process comparing current and proposed purchasing systems with an annual budget of $1.1 billion
 Conducted a financial analysis & sensitivity model of the secondary tier supply base to the space industry for Lockheed Martin Co allowing them to predict how a decrease in government spending would effect the competitive landscape; final deliverable used as evidence of negative impact when presented to DOD
 Developed a model to assess and quantify the quality drivers for IT investments and outsourcing as an enhancement to the financial analysis and ROI calculation for Allstate Insurance
FEDEX Memphis, TN
Financial Analyst June 2006 to Aug 2006
 Designed a new report to analyze productivity of sales account executives by segment using data on $8.5 billion in revenue and identified clear trade-off between incremental volume and effective discount rate
 Cataloged and analyzed the Executive Information Systems information flow for the Incremental Volume Report, Volume/Yield Forecast, Volume Attainment Tracking, Surcharge Report, and Margins Report
MANCHESTER GRAND HYATT San Diego, CA
Assistant Front Office Manager Dec 2004 to July 2005
 Oversaw and managed front desk operations and financials in a 1,625 room property with 31,000 to 40,000 occupied room nights per month
Assistant Executive Housekeeper Nov 2003 to Nov 2004
 As Acting Executive Housekeeper managed a department of 250 employees cleaning an average of 1,348 rooms per day and responsible for a $900,000 purchasing budget and forecasting for $4.9 million in payroll
 Implemented recycling and green program that reduced trash output by 762 tons saving $34,290 and decreasing laundry cost by $203,000 annually
Corporate Management Trainee Jan 2003 to Oct 2003
PARK HYATT BEAVER CREEK Beaver Creek, CO
Recreation Supervisor Aug 2001 to Dec 2002

EDUCATION
UNIVERSITY OF ILLINOIS Urbana-Champaign, IL
MBA, Finance May 2007
UNIVERSITY OF COLORADO Boulder, CO
BA, Psychology Major & Economics Minor May 2001

ADDITIONAL
I Ace Quarterly Award recipient March 2010 & I Ace Annual Award recipient for 2010
Executive Vice President of Finance, Graduate Finance Association, Jan 2006 to Dec 2006
Proficient in SPSS, Hyperion Essbase, PeopleSoft, MS Access, & Business Objects
Experience with SAS, VBA, & SQL
Recipient Faculty Scholarship and Merit Based Scholarship
From United States of America

I'm male
Management / IT skilss
JAD KADRI

Summary of qualifications :
- Quick learner. Motivated and dedicated to getting the job done right
- Strong communication skills
- Work well with others at various levels
- Effective negotiator. Courteous and professional
- Good sense of humor
- Well motivated. Self-starter and able to rise to a challenge
- Work with the minimum of supervision. Able to travel as needed
- Good troubleshooting skills
- Fast Ability to understand the networking environment, computer and server hardware/architecture, needs of users of remote laptop, handheld (black berry), various desktop configurations ( windows 7, Vista, XP ,MAC,LINUX…) .

Employment history

Current Position:

- IT Manager

CAPELLI New York- Shanghai – China Branch (september1th, 2004 to Present)
 Design and setup server rooms , Cisco networks , MPLS connection , fiber optics , IPT ( Tandberg installation and troubleshooting);
 Evaluating user needs and system functionality;
 Ensuring that ICT facilities meet the needs of individuals and projects;
 Planning, developing and implementing the ICT budget, obtaining competitive prices from suppliers, where appropriate, to ensure cost effectiveness;
 Scheduling upgrades and security backups of hardware and software systems;
 Researching and installing new systems;
 Ensuring the smooth running of all ICT systems, including anti-virus software, print services and e-mail provision;
 supervises the daily operations of the network and Network support services unit;
 troubleshoot and resolves technical networking and related system problems;
 setup network software & hardware installations;
 Providing secure access to the network for remote users;
 Troubleshoot ERP software (aria) , finance software ( kingdee),manufacturing software ( label application…)
 Troubleshoot web application under window ( SharePoint , MDM )
 Ensuring the security of data from internal and external attack;
 Providing users with appropriate support and advice;
 Managing crisis situations, which may involve complex technical hardware or software problems;
 Mentoring and training new ICT support staff;
 Keeping up to date with the latest technologies.
 troubleshooting network hardware& software advanced problem
 prepare / send weekly reports to heard manager in USA

Setup, configure and troubleshoot :
1. IPRISM, Sinfor, Firewall (Cisco pix / watch guard), PBX telephone system, VOIP, Tandberg
2. VPN & mobile user VPN between different sites;
3. Blackberry Wireless Email System: Implementation (Hardware and Software);
4. Data Backup procedure (VERITAS software);
5. Fiber optic + network design and installation;
6. Antivirus software (network edition): kaspersky , Symantec, bit defender, trend micro scan office, rising, Norton;
7. Share point implementation & configuration ;
8. SMS implementation.& configuration;
9. Advanced network security implementation;
10. SQL server implementation / setup / troubleshooting
11. print / file sharing / share point / terminal Second DC server ( HP & IBM & DELL );
12. installation + troubleshooting Cisco router , MPLS implementation;
13. Exchange server 2003 – 2010;
14. Active directory 2003 / 2008 ;
15. ISA server 2004 /2006;
16. Familiarity with ITIL framework;

Previous Positions:

Millennium Software – Lebanon (October 2002 - July 2003)

Software Engineer

Design and finalize Project (spam filtering) using the below programming languages:
- C/C++
- Linux red hat 9.0 OS

Allied Computer Services Lebanon (June 2000 - august 2001)

IT support
Hardware installation, maintenance, networking computer and Peripherals repair

Certifications:

MCITP ( window server 2008)
MCP / MCSE 2003 / MCSA 2003 certification
VMWARE VCP4
CCNA
PMP

Education:

Office bacc.II high school diploma " Mathematics section" [saint Joseph school ]
CCE ( Computer Communication Engineer , Lebanese University Roumieh Branch)

Technical Expertise:

- Systems: Windows admin and user, Exchange 2003 / 2007, Telnet
- Hardware: Routers, Switches Hubs (Cisco and 3Com)
- Software: All MS Office Applications, Share point, Photoshop, Illustrator, Director, Flash V8
- Programming Languages: VB, C++, VB.net, ASP.net, HTML, XML, Assembly, Micro-controller
- Database: Microsoft SQL server 2005 / 2008
- Networking: DNS, WINS, DHCP, TCP/IP, SMTP, VPN, FTP, VOIP (ANTEK), IIS, MRTG, PRTG
- Network security: WATCH GUARD Firewall, IPRISM / Sinfo filtering , PIX
- Wireless Email System: Blackberry – Software and Hardware

Interests:
Cinema - Music - Tennis – Reading scientific revues

Language skills, spoken and level of competence

 Arabic: Native Language
 English: Fluent
 Chinese spoken : not bad
 French: reading / writing

NB. Available after 1 month upon request / able to reallocate

Able to travel aboard: Holder for US visa (B1/B2, 5 years) / china work permit
From Lebanon

I'm male
Hardworking
NAME; MUHAMMAD ALI

PLACE OF BIRTH; PAKISTAN

NATIONALITY; PAKISTAN

SEX; MALE

DATE OF BIRTH; 1987-10-26

VISA STATUS; STUDENT VISA

CURRENT STATUS; STUDENT OF 4TH YEAR (WESTERN MEDICINE)

QUALIFICATION; HIGHER SECONDARY SCHOOL

MOTHER LANGUAGE; PUNJABI

OTHER LANGUAGES; URDU. ENGLISH. HINDI. CHINESE

MARITAL STATUS; SINGLE.

EMAIL; aligondal_hvn@yahoo.com

QQ NO.; 859854274

PHONE NO.; 13675690351

CURRENT LOCATION; BENGBU,ANHUI,CHINA

MAILING ADDRESS; BENGBU MEDICAL COLLEGE.DONGHAI ROAD.BENGBU. ANHUI. CHINA.
From Pakistan

I'm male
my languages
Serious, motivated, quick learner.
Worked and studied in China. Good knowledge of chinese customs.
Currently abroad but willing to come asap to China.
From Belgium

I'm female
QA /QC inspection
Hi,

I am from footwear technology and i have more than 8 years experienced in footwear well known of designing cad cam, i have work past 8 years in india & now i am working in china from nov 2010. i would like to work in china so i know little bit chines manageable for work in.

Thanks & Regards

N.Fida Ahmed
From India

I'm male
admin
i got experience in IT, worked in hospitality industry and as business development. i had done masters in Information systems, MBA in management.
i am easy going person with attitude to do and like team work as well as if got some thing to do on my own i can handle. i am good at things where i need to be a bit innovative to solve unexpected problems at work or in normal life so it can be talent. i lived in china for one year and would love to go back and work there.
From Australia

I'm male
i am really good at english teachig
KHURRAM
1 PERSONAL INFO. :- Location : Suzhou university, Suzhou, Jiangsu ,CHINA
2 Mobile – 15851444451
E-mail-faheem122@gmail.com
2 Nationality: American
3 OBJECTIVE :
To obtain a position as a english teacer...
3 PROFILE :
A highly energetic and enthusiastic individual, specializing in English ,promising to provide a dedicated service..

4 Experience:
5 Teaching English in suzhou for last 2 years
6 Taking interactive classes for young students.

5 ADDITIONAL INFORMATION :
6 During last summer i participated in a Community Programme that provided extra tuition to local underprivileged children and assisted within the camp organizing games and entertainment.
7 Participated in the summer of 2007 with a foreign exchange programme teaching spoken and written English to a group of twenty Korean Students.
8 Interest in Elizabethan literature.
9 PERSONAL DETAILS :
I am fluent both in English and chinese . And currently I am training for basketball and I also enjoy swimming and aerobics. Currently learning the Chinese history and Culture online.
From United States of America

I'm male
Teaching,Customer Service
Hi

I am here in this site applying for the English language teacher.

About my professional experience, I've worked as Front Office/Administrative Assistant in KAEFER L.L.C., a division of KAEFER Isoliertechnik GmbH & Co for the last seven months starting from 1st July2010. Before that, I was an IELTS instructor on Pacasia Services Nepal, a division of Pacasia Services India for more than one and half year starting from Jan 2009 till June 2010.

Moreover, I have done my Bachelors in Business Administration for Everest College ( T.U) with a CGPA of 3.48 out of 4. I am a competent user for both English. I secured a band score of 8.0 out of 9.0 on Cambridge IELTS exam take on 08 mar 2008.

With the above qualification, both professional and academic, I am confident that I can discharge the duties and responsibilities required for the post.

Thanking you.

Sincerely
SUDEEP LAMICHHANE
977-9841-479545
samik225@hotmail.com
From Nepal

I'm male
general mangement
Years senior management expertise in electronic industry covers design, engineering, Kaizen/LEAN, manufacturing, operation, project and quality assurance management, SBM/SCM as well as supervision on business development, EHS, finance, HR, and procurement.
(1) 12+ years operation management role in electronic industry (EMS, ODM, OEM)
(2) 6 years new product design and development
(3) 5+ years senior management role in multi-national companies (stationed at Shanghai, China)
(4) 3 years new product development practice (in USA)
(5) Hands-on experience establishing manufacturing operation from the green-field
Engineering expertise in antenna, electronic materials, EMC/EMI, microwave & RF wireless areas.- 10 years hands-on design practice in related with antenna and RF module.
From Taiwan

I'm male
Teaching
Good Day,
I'm very proud of My handwriting , handwritng tells alot about a person , should You want to peruse My particulars and I;m sure they would peak Your interest .
Please contact me , the Master teacher.
Yours in You.
Kieran Patrick Barry
From South Africa

I'm male
Engineering
My experience in the Automobile and Machinery industries has allowed me to work on many projects in teams and solo, where I have been involved in assisting the quality and production implementation. I practiced several management techniques such as implementation of Tagushi Plan, Process Capability and followed audits lines. In addition, I have several professional experiences in Quality and Project management in Europe, Australia and Asia.

I also have several certifications in quality norms. Throughout my work experience and studies, I have proven to have excellent communication skills. I believe that my profile is adequate for your offer because I am familiar with the technical aspect of the projects considering. I am in large an Industrial Engineer, also I have the required flexibility in communication skills. I am sure that when looking at my personal profile you can notice that I am highly motivated to work in new environments and meet new challenges and gain successful work experience.

I am highly motivated to have an opportunity to work in your company in order to acquire high technical skills, master your business and evaluate to managerial key positions. Professionally, I am a confident speaker of English, French, Arabic and basic Chinese.

For any further information or for references please do not hesitate to contact me. My enclosed CV provides additional details about my background. I looking forward to hearing from you soon and maybe have the chance for a live interview where I can better show my motivation and character.
Thank you in advance for your consideration,

Best regards,
Rahim SALHAB
From Australia

I'm male
management
Dear Sir,

Your offer caught my full attention because I am fully suitable for this job after more than six years of experience in China in sourcing, purchasing and preparing costing. I believe that it is Prospects for implementing my knowledge and skills.

My experience in this domain has allowed me to work on many projects in teams and solo, where I have been involved in Monitoring the processing of products through the stages of development, up to and into production from production through to shipping and making sure that all of the correct documentation is obtained also I have the required flexibility in communication skills in tree languages. I am sure that when looking at my personal profile you can notice that I am highly motivated to work in new environments and meet new challenges and gain successful work experience.

I am highly motivated to have an opportunity to work in your company in order to acquire high technical skills, master your business and evaluate to managerial key positions. Professionally, I am a confident speaker of English, Chinese and Arabic.
For any further information or for references please do not hesitate to contact me. My enclosed CV provides additional details about my background. I looking forward to hearing from you soon and maybe have the chance for a live interview where I can better show my motivation and character.
Thank you in advance for your consideration,

Best regards,
Ahmad JAWAD
From Lebanon

I'm male
Teaching
Curriculum Vitae (2011)
Personal Details:
Name: Md. Shafiqur Rashid
Nationality: Bangladeshi
Mobile: 15801154474
Email: srashidrda@yahoo.com
Contact Address: (present)
International Student Building-2
Room-2411,
School of Public Administration, Renmin University of China,
59 Zhongguancun Street,
Haidian District, Beijing, 100872, P.R. China
Academic Qualification:
Degree/Training Obtained Subject Result
Honours/Bechelor of Social Science (BSS) Public Administration First Class (First)
English Language Skills Enhancement Training
Language Skill:
Language Reading Writing Speaking Listening
English Excellent Excellent Excellent Excellent
Bangla Excellent Excellent Excellent Excellent
Hindi Good
Chinese Very basic
Computer Literacy: Ms Word, Ms Excel, Power Point, Use of Internet
Skills Base:
 Interpersonal and human management skills
 Time-efficient, systematic working methodology
 Rapid adaptability to new problem-solving and new locations
 Teaching English to intermediate learners
 Editing English Articles (Bangladeshi Journals)
From Bangladesh

I'm male
Teaching English
Robert Mackey
Email: robmister909@hotmail.com
Tel: +85577823524
Address: #24 Eo1, Street 302, Boeung Keng Kang 1, Phnom Penh

Personal

I was recently working for Merseyside Police Force. During my employment with Merseyside Police I had been promoted from Operator to Decision Maker and I was considered a valuable member of the team. I am outgoing and enthusiastic and work well within a team environment. I work well under pressure, I am punctual, reliable and I have a good sense of humour. I have worked in many roles and environments and I believe this has given me the ability to think on my feet and cope well whilst facing new challenges.

Education, Qualifications and Training

Ainsdale High School [GCSE]

English Literature B
English Language B
Maths B
Science (Dual Award) C/C
History A
Home Economics C
Business Studies C

King George V College [A-level]

English B
Psychology C
Media Studies B
French C

TEFL qualification 2008

Liverpool University

Media Studies Degree BA 2:1

Employment

Merseyside Police [2008-2011]

As a Decision Maker employed within the Information Access Department it was my duty to check applicants’ details against the Police National Computer. I liaised with other police forces nationwide in order to make sure the correct decision was made concerning applications from sources outside of Merseyside Police jurisdiction. I also handled calls from applicants that involved sensitive information. In my role, I had to adhere to the Quality Assurance Framework, which ensured that people applying for job roles are safe to work in environments that involve vulnerable adults and children. I had to work to strict daily targets and deadlines whilst also maintaining exceptional levels of detail at all times. I had a position of trust and responsibility to the point where my decisions could affect the lives of those who obtain the roles and those they will be working with.

Lawrence Community & International School [2008-2011]

During my time here I was involved in the toddler group on Saturday mornings for 3 hours at a time. I was aided by 2 other assistants as the group was large and required a lot of attention. I tried to make the learning fun, imaginative and accessible to all the children as it was a multicultural and multilingual group. I would tend to stick to a routine of stretching exercises first thing followed by a letters game as I found that the children responded well to structure. I also used arts and crafts as a fun way to teach the basics of art and English.

Hobbies and Interests

I enjoy keeping fit and I play football and golf several times a week. I also enjoy reading and have an avid interest in current affairs. I have travelled extensively through Europe, Asia and Australia and I greatly enjoyed learning about foreign cultures and lifestyles.

Referees
Prof Gregg Milligan (tutor)
Liverpool University
g.a.j.milligan@liv.ac.uk
+447598278315

Sarah English (Work Reference)
Merseyside Police
Binns Road
Wavertree
Liverpool
+1517777047
From United Kingdom

I'm male
hardworking and creative
Hi,
my name is Liga and I am looking for job in Shanghai.
I describe myself as curious and purposeful person with excellent communication skills.
I am interested in different fields but especially in fashion and design.
I will be in China in few weeks.
From Latvia

I'm female
management
Evgenia Kudriavska
+8613269482419 evgenia916@gmail.com

Objectives
To work in creative, challenging environment that will help me to grow as a professional.

Highlights
• Language proficiency: Ukrainian, Russian, English, Chinese
• Experienced trader, knowledgeable on Chinese retail markets and exporting
• Honest, trustworthy, reliable
• Ability to communicate effectively with customers, management and stuff
• Advised management on public relations activities
• Excellent common sense, judgment, and decision-making abilities
• Work well independently and as a part of a team

Education
• Beijing University of Science and Technology, School of Management, major: International Economics and Trade (2007-2011)
• First Beijing Foreign Languages University, course: Chinese Language (2005-2007)
• Ukrainian Kharkiv National Pedagogical University, major: English language (2002-2005)
Honors and Scholarships

• 2010 Beijing University of Science and Technology Campus Scholarship
• 2010 Beijing Scholarship
• 2009 Beijing Scholarship
• 2005 International Exchange Program Scholarship
• 2002 Ukrainian National Pedagogical University Scholarship

Experience

Freelance interpreter:
• Accompanying clients and facilitating business correspondence in world class exhibitions and multinational manufacturing companies (2006-2009)
• Bus testing for certification in the Russian market (2008)
• Olympic Games interpreter for International House for Olympic Friends (2008)

Trading and export:
• Searching for best quality products and manufacturers in China and exporting a variety of goods to foreign markets jewelry, clothing, mobile, memory cards, textile
• Internship at ‘Beijing Zhiboruihua Agricultural Science Co, Ltd.’, as a Foreign relations manager (managing international correspondence, creating internet shops on B2B websites, documents translation)

IT software testing:
• Nokia, Sony Ericsson, Vertu, Samsung, Huawei
• Vanceinfo, Csoft, Chinasoft, Symbio, Huawei both Ukrainian and Russian languages (since 2007)
• Microsoft Outlook application for Wicresoft company (2009)

Language teaching:
• Russian, Ukrainian language (2006-2009)
Book and Online games Translation:
• “International Curriculum for Chinese Language Education” from English, Chinese to Ukrainian language (2010)
• Online games (Bola, Space Empires, Cradle of Magic, Fishing Hole, etc.) (2010)

Language skills
• Ukrainian: Native
• Russian: Native
• English: Fluent
• Mandarin Chinese: Intermediate

Computer literacy
• Microsoft Office: Ms Word, Ms Excel, Ms Power Point
• Data Base Management System
• Statistics Analyses System
From Ukraine

I'm female

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