A bit about me
Male | Scorpio | born in 1980-1989 | from: China
I am currently in 北京西路1369号,Jingan,Shanghai
I am currently in 北京西路1369号,Jingan,Shanghai
PROFESSIONAL EXPERIENCE
July 2015 – January 2017 MADSIGN Shanghai
Position – Business Development Project Leader
- Creating compelling tenders and proposals resulting in project procurement of company’s major clients: Singapore National Gallery and Ahn Luh Hotels and subsequently project management of these clients;
- Providing marketing content and art direction to design team for all company PR and marketing content across various channels including Wechat, Taobao, events and website;
- Creation and design of company website including imagery, layout, photography and content;
- Leading the sourcing team in targeting suitable suppliers for various projects including all items for Singapore National Gallery Museum Shop and the conceptualization and manufacture of high end art furnishing pieces that has won awards for design and innovation;
- Working and collaborating with magazines and online publications to increase company brand visibility and reach;
- Planning and execution of company events and exhibitions;
- Working with manager to increase sales opportunities and maximize revenue for the company by finding potential new customers and managing existing clients and ensure they stay satisfied;
- Execution of marketing, photo-shoot and events calendar set by manager;
- Attending fairs to source suitable collaboration suppliers, setting benchmarks for quality and provide feedback and information on market and creative trends;
- Setting up and maintenance of company social media platforms including Wechat, Pinterest, and Facebook.
July 2013 – June 2015 INDOCHINO Shanghai
Position – Customer Service Concierge
- Respond to high volume of customer emails with well‐crafted, personalized, and thoughtful help/advice whilst understand customer issues over time and develop compelling solutions to preempt customer needs and questions;
- Consistently work with the Concierge team to track, solve and innovate our processes and procedures to provide the best customer care in the world;
- Collaborate with the Operations team to ensure all customer requests are confirmed and understood and liaising with our various departments to fix individual customer problems;
- Knowledge about men's fashion, fabrics, with a passion for keeping up with style trends.
August 2011 – May 2013 SKYLINE EXHIBITS USA
Position – Marketing and Project Management
- Tasked with elevating the corporate Shanghai offices up to the company’s international benchmarks in the Sales and Marketing department and customer service processes;
- Travel throughout North America visiting corporate service centers and global dealers to gain a complete understanding of the company’s sales and marketing strategies and operation methods to convey the qualities onto the Shanghai office;
- Management of exhibits and projects from conception through to execution and finalization;
- Project management of company tradeshows to ensure their success, increasing brand image through outstanding service and support at all levels of customer interaction.
January 2010 – March 2011 SHANGHAI WORLD EXPO Shanghai
Position – Assistant to Pavilion Venue General Manager
- Complex diary management, bookings and travel arrangements, drafting preliminary reports and tenders, and day-to-day administrative tasks;
- Provided comprehensive support to the Venue Manager who oversaw services provided to over 8 million visitors to the Pavilion over the 6 month Shanghai World Expo period which included the management and supervision of a diverse staff employed internationally and locally;
- Work synergistically with staff members and liaising with multiple stakeholders both internal and external to the Pavilion under a range of conditions and situations;
- Multi-tasking a wide range of duties on a daily basis which required through understanding of Venue Manager obligations and responsibilities;
- Finding solutions to problems as they arise in a high pressure, fast paced, ever changing environment.
EDUCATION AND TRAINING
2011 - 2012 WILSON LEARNING USA
Certificate – Applying Consular Sales Person & Managing Sales Personnel Performance
2008 - 2009 SYDNEY INSTITUTE OF TAFE Australia
Certificate – Business Administration IV
2007 - 2008 F.E.T PULA Croatia
Degree – Faculty of Economics
2004 - 2006 CHARLES STURT UNIVERSITY Australia
Degree – Bachelor of Business, Marketing and Advertising
LANGUAGES
English – Native level spoken and written
Chinese – Native level spoken and intermediate level written
July 2015 – January 2017 MADSIGN Shanghai
Position – Business Development Project Leader
- Creating compelling tenders and proposals resulting in project procurement of company’s major clients: Singapore National Gallery and Ahn Luh Hotels and subsequently project management of these clients;
- Providing marketing content and art direction to design team for all company PR and marketing content across various channels including Wechat, Taobao, events and website;
- Creation and design of company website including imagery, layout, photography and content;
- Leading the sourcing team in targeting suitable suppliers for various projects including all items for Singapore National Gallery Museum Shop and the conceptualization and manufacture of high end art furnishing pieces that has won awards for design and innovation;
- Working and collaborating with magazines and online publications to increase company brand visibility and reach;
- Planning and execution of company events and exhibitions;
- Working with manager to increase sales opportunities and maximize revenue for the company by finding potential new customers and managing existing clients and ensure they stay satisfied;
- Execution of marketing, photo-shoot and events calendar set by manager;
- Attending fairs to source suitable collaboration suppliers, setting benchmarks for quality and provide feedback and information on market and creative trends;
- Setting up and maintenance of company social media platforms including Wechat, Pinterest, and Facebook.
July 2013 – June 2015 INDOCHINO Shanghai
Position – Customer Service Concierge
- Respond to high volume of customer emails with well‐crafted, personalized, and thoughtful help/advice whilst understand customer issues over time and develop compelling solutions to preempt customer needs and questions;
- Consistently work with the Concierge team to track, solve and innovate our processes and procedures to provide the best customer care in the world;
- Collaborate with the Operations team to ensure all customer requests are confirmed and understood and liaising with our various departments to fix individual customer problems;
- Knowledge about men's fashion, fabrics, with a passion for keeping up with style trends.
August 2011 – May 2013 SKYLINE EXHIBITS USA
Position – Marketing and Project Management
- Tasked with elevating the corporate Shanghai offices up to the company’s international benchmarks in the Sales and Marketing department and customer service processes;
- Travel throughout North America visiting corporate service centers and global dealers to gain a complete understanding of the company’s sales and marketing strategies and operation methods to convey the qualities onto the Shanghai office;
- Management of exhibits and projects from conception through to execution and finalization;
- Project management of company tradeshows to ensure their success, increasing brand image through outstanding service and support at all levels of customer interaction.
January 2010 – March 2011 SHANGHAI WORLD EXPO Shanghai
Position – Assistant to Pavilion Venue General Manager
- Complex diary management, bookings and travel arrangements, drafting preliminary reports and tenders, and day-to-day administrative tasks;
- Provided comprehensive support to the Venue Manager who oversaw services provided to over 8 million visitors to the Pavilion over the 6 month Shanghai World Expo period which included the management and supervision of a diverse staff employed internationally and locally;
- Work synergistically with staff members and liaising with multiple stakeholders both internal and external to the Pavilion under a range of conditions and situations;
- Multi-tasking a wide range of duties on a daily basis which required through understanding of Venue Manager obligations and responsibilities;
- Finding solutions to problems as they arise in a high pressure, fast paced, ever changing environment.
EDUCATION AND TRAINING
2011 - 2012 WILSON LEARNING USA
Certificate – Applying Consular Sales Person & Managing Sales Personnel Performance
2008 - 2009 SYDNEY INSTITUTE OF TAFE Australia
Certificate – Business Administration IV
2007 - 2008 F.E.T PULA Croatia
Degree – Faculty of Economics
2004 - 2006 CHARLES STURT UNIVERSITY Australia
Degree – Bachelor of Business, Marketing and Advertising
LANGUAGES
English – Native level spoken and written
Chinese – Native level spoken and intermediate level written
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