Male | | from: Australia
I am currently in Sydney

Maurice Gilbert

Maurice has extensive international experience at senior management level in IT&T, with particular emphasis on managing large distributed technical support teams across APAC. Maurice has been responsible for implementing off-shoring strategies and has a strong record of delivering operational, financial and customer satisfaction improvements.


Key Skills

• Strategy and Planning
• Operations Delivery
• Process Improvements
• Business Operations
• People Management


Professional Experience

• Senior Director, Head of APAC Technical Support
• Director, Regional Business Operations
• Director, APAC-South Technical Support Leader
• Director, APAC Resource and Service Readiness Manager
• Technical Services Manager
• Pre-Sales Manager


Company Experience
• Alcatel-Lucent
• Lucent Technologies
• JNA (Network Services) Pty Ltd
• Australian Taxation Office
• Sperry (Unisys)

Educational and Qualifications
• IMTA – UK Public Accounting
• Various IT&T Certificates

Maurice has extensive experience working across Asia, and having accomplished two ex-pat assignments in China (a total of four years) works easily with diverse cultures. He effectively manages large distributed teams and enjoys the challenges of troubleshooting operational and customer-related problems.