A bit about me
Female | | from: China
I am currently in
Objectives:
I am a very motivated person who does not give up easily. I adapt well in various situations and am productive under stressful environment. I have a good record of being able to work well with all my colleagues and communicate with them. I am also a very committed person who values loyalty and responsibility. I make sure that any work assigned to me is done with dedication and efficiency.
Personal Skills:
Self-motivated, team worker, good time manager and work on own initiative.
Jan 06 – Dec 09
Bachelor of business administration degree international hotel management with a specialization in finance
Les Roches International Hotel Management School (Switzerland)
Les Roches Hotel Management School Swiss Hotel Association Hotel Management Diploma
Les Roches International Hotel Management School (Switzerland)
Degree of associate of business administration in food and beverage operations
Les Roches International Hotel Management School (Switzerland)
Oct 10 – Ongoing
Guest Relations Officer
Grand Mercure Hongqiao, Shanghai
Jan 10 – Jul 10
Rooms Division Management Training
Sofitel Philippines Plaza, Manila, Philippines.
• Guest relations Officer
• VIP butler
• Front office cashier & receptionist
Jul 08 - Jan 09
Housekeeping management training
Hotel Edelweiss, Geneva, Switzerland,
• In charge of preparation of the breakfast buffet and serving an average of 60 guests per day
• In charge of the stocking and checking of the in-room mini-bar.
Jul 07 - Dec 07
Front Office Management Training
Amari Coral Beach Resort, Phuket, Thailand,
• Received thorough training on the PMS system: Micros -Fidelio Version 7.13.
• In charge of daily reservation, bookings policies and procedures by tour operators, travel agents, corporate accounts, airline systems and GDS.
• Cashier and reception experience in a five star resort hotel.
Language:
English – Fluent
Chinese, Mandarin – Mother tongue
Chinese, Cantonese – Intermediate
French – Pre-intermediate
Indonesian – Basic
Hobbies and Interests:
I love to travel, look for great food, play badminton, watch movie, and also socialize with friends and family.
Other Skills:
PC user: Microsoft word, Excel, Power Point, Calcmenu, Fidelio Front Office PMS.